Skiworld, the largest independent ski tour operator in the UK, is looking for a Customer Operations Coordinator as we prepare for the exciting 2026/27 ski season. We are looking for an organised and highly motivated person with a passion for skiing to supervise and assist in the running of the Customer Operations department and provide the very best service. This is the ideal opportunity for an operations/Customer service travel expert to develop team leading skills.
We offer a competitive salary and incentive package, international educational trips, hybrid office/home working and the opportunity to develop and extend your skills and responsibilities through regular training.
The ideal candidate possesses:
- Excellent communication and customer service skills
- Excellent time management and organisation skills
- Good numerical literacy
- Self-motivation
- High proficiency with Microsoft Office Excel
- Accurate attention to detail
- Desire to develop supervisory skills
- A passion for winter sports
Some Employee Benefits:
- Competitive salary and reviews to ensure initiative and effort are rewarded
- Hybrid remote working with some days at our west London office – we think a work/life balance is key to success
- Educational ski resort visits to develop your destination knowledge
- Company subsidised end of season staff ski trip
- Regular in-house training and development plus at least two external training courses a year, along with a personal development plan tailored to ensure you continue to develop your skills and expertise
- Regular company socials
- Generous holiday discounts for you and your friends/family
A full job description is available here
Please note: We will only consider applicants who live in the Greater London area or within reasonable commuting distance to our Turnham Green head office.
Skiworld was established in 1982 and prides itself on being a fun and vibrant company who can offer great career opportunities. We are the UK's largest independent ski holiday operator and we offer flexible, hybrid working which includes regular meetings and team sessions based in our west London head office. Benefits include a competitive salary, international educational trips and the opportunity to develop and extend your skills and responsibilities through regular training.
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