At a Glance
- Tasks: Oversee chalet operations, manage staff, and ensure guest satisfaction in stunning ski resorts.
- Company: Join SkiWeekends.com, a leader in flexible ski breaks across Europe.
- Benefits: Live-in position with competitive pay and the chance to enjoy the slopes.
- Other info: Flexible hours during peak season and opportunities for career growth.
- Why this job: Combine your passion for skiing with hospitality in a vibrant team environment.
- Qualifications: Must have ski industry and hospitality experience; strong management skills required.
The predicted salary is between 30000 - 40000 £ per year.
- We are recruiting for two Resort Chalet Managers
- Avoriaz - team of 12 looking after 5 chalets
Les Gets - team of 6 looking after one large 42 bed chalet - live in.
You must have relevant ski industry, hospitality, and team management experience.
IF YOU DO NOT HAVE PREVIOUS SKI RESORT EXPERIENCE YOUR APPLICATION WILL NOT PROGRESS
These are truly hands on roles.
Company Description
Ski Weekends. com specializes in flexible ski weekends, mid-week, and full week ski breaks across leading resorts in France, Switzerland, Austria, Italy, Sweden, Norway, and Spain.
The company offers a wide range of accommodation options from 2–5* hotels to suit different budgets and preferences.
Guests can choose to fly from 20 UK airports to 63 resorts in 8 countries, making access to top European ski destinations convenient and affordable.
Ski Weekends. com focuses on delivering high-quality experiences in some of the best ski resorts in the Alps, with online booking available 24/7 for maximum flexibility and ease.
Role Description
The Ski Resort Chalet Manager – France is a full-time remote role responsible for overseeing the day-to-day operations of chalets within French ski resorts.
This role includes coordinating guest arrivals and departures, ensuring high standards of cleanliness and comfort, and managing maintenance issues promptly.
The Chalet Manager will supervise chalet staff, support hiring and onboarding, and monitor budgets related to supplies, staffing, and property upkeep.
The role also involves maintaining excellent customer service, responding to guest inquiries, handling feedback, and working closely with the central Ski Weekends team to ensure a consistent and positive guest experience throughout the season.
Qualifications
- Strong focus on Customer Satisfaction and Customer Service, with the ability to handle guest queries and resolve issues professionally.
- Experience in Property Management, including coordinating housekeeping, maintenance, and overall chalet presentation.
- Proficiency in Budgeting and cost control to manage operational expenses and optimize resource use.
- Experience with Hiring, training, and supporting seasonal staff or remote teams.
- Excellent organizational and time-management skills, with the ability to oversee multiple chalets or properties.
- Clear and professional communication skills in English; French language skills are an advantage.
- Comfort working remotely with digital tools for scheduling, reporting, and guest communication.
- Previous hospitality, travel, or ski industry experience is beneficial.
- Ability to work flexible hours during peak ski season and adapt to changing operational needs.
- Chalet Resort Manager | Ski Season Job - Ski Weekends
Ski Resort Chalet Manager - France in Sheffield employer: SkiWeekends
SkiWeekends.com is an exceptional employer for those passionate about the ski industry and hospitality, offering a dynamic work environment in the stunning French Alps. With a strong focus on employee growth and development, team members benefit from hands-on experience managing chalets while enjoying the flexibility of remote work. The company fosters a collaborative culture, ensuring that staff are well-supported and equipped to deliver outstanding guest experiences in some of Europe's premier ski resorts.
StudySmarter Expert Advice🤫
We think this is how you could land Ski Resort Chalet Manager - France in Sheffield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SkiWeekends. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SkiWeekends
Don't be shy about reaching out to SkiWeekends directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Ski Resort Chalet Manager - France in Sheffield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SkiWeekends and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SkiWeekends
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
