Skipton is seeking a Customer Contact Lead in Skipton to own the onboarding journey for Financial Advice customers, keeping them informed and engaged. After a 3-month training at the Head Office, you will work in a hybrid role with a minimum of 3 days onsite weekly. The role focuses on delivering excellent customer service, resolving complex queries, and collaborating with advisers and operations teams to ensure smooth progression and positive outcomes for customers. #J-18808-Ljbffr
Onboarding & Customer Experience Lead β Financial Advice employer: skipton
Skipton Building Society is an exceptional employer that prioritises the wellbeing and growth of its employees. With a supportive work culture that encourages collaboration and inclusivity, you will thrive in a hybrid working environment while enjoying generous benefits such as a competitive salary, annual leave that increases with service, and a range of lifestyle perks. Join a team where your contributions truly matter, and be part of a mutual organisation that values fairness and purpose in everything it does.