Business Development Manager

Overview

We’re looking for an experienced Business Development Manager to support the continued growth of our mortgage business, with a particular focus on developing strong and productive relationships across our broker and intermediary network.

You’ll play an important role in sourcing profitable new mortgage business across both UK and local island lending, helping us deliver our mortgage sales plan while balancing growth, quality, margin and risk.

As a key representative of Skipton International in the market, you’ll build trusted relationships with brokers, introducers and other professional partners, identify new business opportunities and provide valuable insight into market and competitor developments.

This is an excellent opportunity for an experienced mortgage professional who enjoys building relationships, developing business and delivering great outcomes for brokers and customers.

Key Accountabilities

• Develop and maintain strong, strategic relationships with brokers, introducers and other professional partners.
• Generate new mortgage business through intermediary channels across relevant UK and Channel Island markets.
• Contribute to the delivery of the mortgage sales plan, balancing volume, value, margin, quality and risk appetite.
• Manage broker engagement, including onboarding, business development meetings and regular relationship touchpoints.
• Represent Skipton International through broker meetings, industry events, presentations and other market-facing activity.
• Identify opportunities to improve products, propositions, pricing and service based on broker, customer and market insight.
• Keep up to date with mortgage market trends, competitor activity and emerging opportunities and risks, sharing relevant insights internally.
• Liaise with existing and prospective mortgage customers, brokers and distribution partners to develop, retain and strengthen relationships.
• Complete Agreement in Principle calculations and provide support with mortgage applications where required.
• Deliver an excellent experience for brokers and customers, including appropriately supporting circumstances where customers may be vulnerable or require reasonable adjustments.
• Maintain up-to-date knowledge of mortgage products, lending criteria, systems and relevant regulation.
• Maintain accurate records and ensure customer information and data are handled securely and confidentially.
• Identify and appropriately escal…?
• Support wider Mortgage Sales initiatives, projects and direct applications when required.

Requirements

Essential

• CeMAP qualification.
• Significant experience within mortgage sales and business development.
• A proven track record of achieving commercial targets and developing productive intermediary relationships.
• Strong knowledge of mortgage products, lending criteria and intermediary distribution.
• Good understanding of the UK, Jersey, Guernsey and expatriate mortgage markets.
• Understanding of relevant financial services regulation, conduct risk, Anti-Money Laundering obligations and customer outcome requirements.Excellent verbal and written communication, presentation and relationship-management skills.
• Strong commercial judgement with the ability to prioritise competing demands and make sound decisions.
• Confidence communicating complex or sensitive information to a range of stakeholders.
• Ability to work independently, take ownership and proactively identify business opportunities.

Desirable

• DipMAP qualification.
• Experience across direct and broker mortgage channels, including UK, Channel Island and expatriate lending.
• Knowledge of Jersey, Guernsey and UK property markets and conveyancing processes.
• Knowledge of Guernsey LCF requirements.
• Experience contributing to proposition development, strategic planning and business change.
• Experience presenting to senior governance forums or committees.