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- Tasks: Engage with customers, understand their needs, and provide information about financial products.
- Company: Leading building society in the UK with a focus on customer relationships.
- Benefits: Annual salary of £26,750 plus additional benefits.
- Why this job: Build meaningful relationships while helping customers with their financial needs.
- Qualifications: Strong commitment to customer service and flexibility in communication.
The predicted salary is between 16050 - 19350 £ per year.
A leading building society in the UK is looking for a Customer Relationship Consultant to work at their Newcastle branch. In this role, you will engage with customers to understand their needs, provide information about financial products, and build relationships through proactive communication. The position requires a commitment to excellent customer service and flexibility in working with different customers. The annual salary is £26,750, with additional benefits available.
Branch Customer Relationship Advisor in Newcastle upon Tyne employer: Skipton International Ltd
Contact Detail:
Skipton International Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Relationship Advisor in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research the building society's values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Relationship Advisor, you'll need to engage with customers effectively. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the financial sector. Building relationships can give you insider tips and potentially lead to referrals.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for the Branch Customer Relationship Advisor role. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Branch Customer Relationship Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and relationship building. We want to see how you've engaged with customers in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers and how you can contribute to our team at the Newcastle branch. Keep it friendly and professional.
Showcase Your Communication Skills: As a Customer Relationship Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and build rapport with customers. We love seeing candidates who can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Skipton International Ltd
✨Know Your Products
Make sure you’re familiar with the financial products offered by the building society. Research their features, benefits, and any recent changes. This will help you answer questions confidently and show that you’re genuinely interested in helping customers.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions and show that you can engage with customers by reflecting on their needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to meet a customer's needs, as this will resonate well with the role's focus on relationship building.
✨Be Flexible and Adaptable
Since the role requires flexibility in working with different customers, be ready to discuss how you adapt to various situations. Share examples of how you’ve successfully navigated challenges or changed your approach based on customer feedback.
