M365 Specialist

A fantastic opportunity has arisen for an experienced Microsoft Configuration Manager (SCCM) and Microsoft 365 specialist to join our IT team as we expand to support the digital transformation journey of the business. This role offers the chance to make a significant impact on colleagues and customers while being part of an exciting new phase of Skipton’s journey.

We are seeking a highly skilled and self-motivated professional with deep expertise in Microsoft Configuration Manager (SCCM) and Microsoft 365 services. The successful candidate will have a proven track record of designing, implementing, and maintaining enterprise-level solutions, including endpoint management, software deployment, and patching strategies. You will play a key role in driving the optimisation and efficiency of our Microsoft 365 and Configuration Manager environments, ensuring secure, scalable, and modern workplace solutions.

You will be joining our dynamic IT team, with a department consisting of approximately 125 skilled professionals. We are an enabling function collaborating with stakeholders across the business to drive ambitious initiatives within the Homes and Money business divisions. Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including:

• Annual discretionary bonus scheme
• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
• Holiday trading scheme allowing the ability to buy and sell additional annual leave days
• Matching employer pension contribution (up to 10% per annum)
• Colleague mortgage (conditions apply)
• Salary sacrifice scheme for hybrid & electric car
• A commitment to training and development
• Private medical insurance for all our colleagues
• 3 paid volunteering days per annum
• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

As an experienced M365 Specialist, you will join an agile product team of other like-minded and experienced M365 specialists. You will play a pivotal role in leading the implementation, management, and optimisation of Microsoft 365 services across the business within scrum teams working in collaboration with the Product Owner and Scrum Master.

Your responsibilities will include:

• Ongoing support, maintenance and continuous improvement of the Microsoft product suite.
• Technologies implemented in accordance with high-level designs and architecture principles.
• Implement and maintain Microsoft Configuration Manager (SCCM) infrastructure to support software deployment, patching, and endpoint configuration.
• Maintain patch management processes to ensure timely deployment of security and feature updates.
• Lead Configuration Manager upgrade and migration projects, ensuring seamless transitions and minimal disruption to business operations.
• Perform advanced troubleshooting and problem resolution for Configuration Manager-related issues.
• Collaborate with cross-functional teams to gather requirements, assess needs, and design Configuration Manager solutions that align with Modern Workplace service offerings.
• Create and maintain comprehensive documentation of Configuration Manager infrastructure, configurations, and procedures, while providing mentorship and guidance to junior engineers to support their professional growth in deployment and administration.
• Stay current with industry trends, emerging technologies, and best practices related to Configuration Manager and Microsoft 365 services. Continuously evaluate new features to recommend and implement improvements that enhance our environment.

Overall, we are seeking a dynamic individual. Working in a fast-paced, agile environment requires adaptability, flexibility and a willingness to embrace change. As a M365 Specialist, you’ll need to thrive in this environment, to support and deliver results iteratively and incrementally. You will possess excellent third line technical skills, along with the capacity to influence, engage, and collaborate effectively. Your passion for personal and professional development, coupled with a curiosity about technology and agile methodologies will be instrumental in success in your role and ensuring alignment with strategic priorities.

Qualifications: Desirable but not essential - MS-102: Microsoft 365 Administrator

Experience: Strong experience with Microsoft Configuration Manager (SCCM) and Microsoft Intune. Experience working as a M365 Specialist or similar role with in-depth knowledge of M365 services and administration.