Customer Relationship Consultant – In-Branch & Virtual in Wilmslow
Customer Relationship Consultant – In-Branch & Virtual

Customer Relationship Consultant – In-Branch & Virtual in Wilmslow

Wilmslow Full-Time 16800 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers to identify financial needs and provide tailored solutions.
  • Company: A leading building society known for exceptional customer service.
  • Benefits: Competitive salary up to £28,000, annual bonus, generous leave, and private medical insurance.
  • Why this job: Join a dynamic team and make a real difference in customers' financial journeys.
  • Qualifications: Strong interpersonal skills and experience in customer-facing roles.
  • Other info: Permanent position with opportunities for career growth.

The predicted salary is between 16800 - 28000 £ per year.

A leading building society is hiring for a Customer Relationship Consultant in Wilmslow. The role involves engaging customers to identify their financial needs and providing tailored solutions while delivering exceptional service.

Ideal candidates should have strong interpersonal skills and experience in customer-facing roles.

This permanent position offers a competitive salary up to £28,000 per annum, complemented by various benefits including an annual bonus, generous leave, and private medical insurance.

Customer Relationship Consultant – In-Branch & Virtual in Wilmslow employer: Skipton Building Society

Join a leading building society in Wilmslow as a Customer Relationship Consultant, where you will thrive in a supportive work culture that prioritises employee well-being and development. With competitive salaries, an annual bonus, generous leave, and private medical insurance, we are committed to fostering your growth while you provide exceptional service to our valued customers. Experience the unique advantage of working in a collaborative environment that values your contributions and encourages professional advancement.
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Contact Detail:

Skipton Building Society Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Relationship Consultant – In-Branch & Virtual in Wilmslow

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Relationship Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly articulate how your skills match their needs. Tailor your conversation to highlight your experience in customer-facing roles and your knack for delivering exceptional service.

Tip Number 3

Stay proactive! Don’t just wait for job alerts; actively search for opportunities on our website. Apply directly through us to increase your chances of getting noticed by hiring managers.

Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’d be a perfect fit for the Customer Relationship Consultant position.

We think you need these skills to ace Customer Relationship Consultant – In-Branch & Virtual in Wilmslow

Interpersonal Skills
Customer Engagement
Financial Needs Assessment
Tailored Solutions
Exceptional Customer Service
Experience in Customer-Facing Roles
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your experiences that relate to customer service.

Tailor Your Application: Make sure to customise your application for the Customer Relationship Consultant role. Highlight your interpersonal skills and any relevant experience in customer-facing roles. We love seeing how you can meet our customers' financial needs!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for us!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Skipton Building Society

Know Your Customer Service Basics

Brush up on your customer service principles. Since the role involves engaging with customers and identifying their financial needs, be ready to discuss how you've successfully handled customer interactions in the past. Think of specific examples that showcase your interpersonal skills.

Research the Building Society

Familiarise yourself with the building society's values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company. Prepare a few thoughtful questions about their approach to customer relationships.

Practice Active Listening

During the interview, demonstrate your active listening skills. This means not just hearing the questions but engaging with them. Reflect back what the interviewer says and ask clarifying questions if needed. This shows that you value communication and are keen to understand customer needs.

Showcase Your Problem-Solving Skills

Be prepared to discuss how you've tailored solutions for customers in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight instances where you went above and beyond to meet a customer's needs, as this aligns perfectly with the role's focus on exceptional service.

Customer Relationship Consultant – In-Branch & Virtual in Wilmslow
Skipton Building Society
Location: Wilmslow
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  • Customer Relationship Consultant – In-Branch & Virtual in Wilmslow

    Wilmslow
    Full-Time
    16800 - 28000 £ / year (est.)
  • S

    Skipton Building Society

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