Branch Customer Relationship Consultant in Wilmslow
Branch Customer Relationship Consultant

Branch Customer Relationship Consultant in Wilmslow

Wilmslow Full-Time 16800 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, understand their needs, and provide information on savings products.
  • Company: Leading building society in the UK with a focus on community engagement.
  • Benefits: Salary up to £28,000, bonus scheme, generous leave, and private medical insurance.
  • Why this job: Make a real difference in customers' financial wellbeing while delivering exceptional service.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Permanent position with opportunities for career growth.

The predicted salary is between 16800 - 28000 £ per year.

A leading building society in the UK is seeking a Customer Relationship Consultant for their Wilmslow branch. You will engage with customers, understand their needs, and provide information on savings products while delivering exceptional customer service.

This permanent position offers a salary of up to £28,000 per annum and various employee benefits including a bonus scheme, generous annual leave, and private medical insurance.

The role is essential in supporting our commitment to financial wellbeing and community engagement.

Branch Customer Relationship Consultant in Wilmslow employer: Skipton Building Society

As a leading building society, we pride ourselves on fostering a supportive and inclusive work culture in our Wilmslow branch. Our employees enjoy competitive salaries, a comprehensive benefits package including bonuses and private medical insurance, and ample opportunities for professional growth, all while making a meaningful impact on the financial wellbeing of our community.
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Contact Detail:

Skipton Building Society Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Customer Relationship Consultant in Wilmslow

✨Tip Number 1

Get to know the company! Research the building society's values and community initiatives. This will help you connect with their mission during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Role-play common scenarios you might face as a Customer Relationship Consultant. This will boost your confidence and prepare you for those tricky questions about handling customer needs.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and keen to learn more about the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!

We think you need these skills to ace Branch Customer Relationship Consultant in Wilmslow

Customer Engagement
Needs Assessment
Product Knowledge
Exceptional Customer Service
Communication Skills
Financial Wellbeing Awareness
Community Engagement
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Relationship Consultant role. Highlight any previous customer service experience and your ability to engage with clients effectively.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping customers and how you can contribute to our commitment to financial wellbeing. Keep it friendly and professional.

Showcase Your Communication Skills: As a Customer Relationship Consultant, communication is key. In your application, demonstrate your ability to convey information clearly and build rapport with customers. Use examples from past experiences to illustrate this.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Skipton Building Society

✨Know Your Products

Before the interview, make sure you familiarise yourself with the savings products offered by the building society. Understanding the features and benefits of these products will help you engage confidently with customers and demonstrate your commitment to their financial wellbeing.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've delivered exceptional customer service. Think about specific situations where you went above and beyond to meet a customer's needs, as this will highlight your suitability for the role.

✨Understand the Community Focus

Research the branch's involvement in the local community and be ready to discuss how you can contribute to this engagement. Showing that you care about the community will resonate well with the interviewers and align with the company's values.

✨Ask Thoughtful Questions

Prepare a few insightful questions to ask at the end of the interview. This could be about the team culture, opportunities for professional development, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.

Branch Customer Relationship Consultant in Wilmslow
Skipton Building Society
Location: Wilmslow

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