At a Glance
- Tasks: Lead the design of exceptional user experiences that delight our members.
- Company: Join the fourth-largest building society in the UK, owned by its members.
- Benefits: Enjoy flexible working, generous leave, and a vibrant office environment.
- Other info: Collaborative team culture with strong focus on training and development.
- Why this job: Make a real impact on member experiences while growing your UX skills.
- Qualifications: Extensive UX design experience and proficiency in modern design tools required.
The predicted salary is between 50000 - 65000 £ per year.
We are recruiting for a Senior UX Design Specialist to join our Journey Experience Team. If you’re passionate about leading the development of high‑quality UX deliverables grounded in insights and data, then this may be the job for you!
Who Are We?
Not just another building society. Not just another job. We’re the fourth‑biggest building society in the UK, and what makes us different is that we’re a mutual organisation – we don’t have shareholders; we’re owned by our members. Our colleagues say Skipton is a great place to work – and you could be one of them, bringing new ideas on how we can keep customers at the heart of everything we do. Whatever your background and whatever your goals, we’ll help you take the next step towards a better future.
You will be joining the Journey Experience team, consisting of 2 Service Design Leads, 4 Senior Service Design Specialists, 3 Senior Researchers and 6 Senior UX Design Specialists. Our core role is to shape and drive exceptional member experiences by designing simple, seamless experiences that deliver meaningful value for the business and our customers.
What’s In It For You?
- Skipton values work/life balance and we are proud to support hybrid and flexible working where possible.
- Our newly refurbished head office offers a vibrant and collaborative working space.
- Annual discretionary bonus scheme
- 25 days’ annual leave + bank holidays, rising by 1 day per year of service up to 30 days
- Holiday trading scheme allowing you to buy or sell additional annual leave
- Matching employer pension contribution (up to 10% per annum)
- Colleague mortgage (conditions apply)
- Salary sacrifice scheme for hybrid & electric cars
- Commitment to training and development
- Private medical insurance for all colleagues
- 3 paid volunteering days per year
- Diverse and inclusive colleague networks, including our Carers and Pride Alliance groups
- Health and wellbeing benefits, including cycle‑to‑work and discounted gym membership
What Will You Be Doing?
- Working as part of outcome‑focused product teams to design experiences that make our members happier and deliver value against our corporate plan.
- Translating desired outcomes into clear UX activities, ensuring design priorities align with strategic goals and product roadmaps.
- Using member insight, behavioural data and market trends to influence product direction, roadmap decisions and prioritisation.
- Designing end‑to‑end journeys, flows and interfaces that balance member needs, technical feasibility and business outcomes.
- Collaborating closely with Product, Engineering, Research and stakeholders to define problems, co‑create solutions and iterate quickly based on feedback.
- Planning and conducting usability testing to validate concepts and improve designs.
- Contributing to the evolution of our design system to support consistent, scalable member experiences.
- Championing user‑centred and design‑thinking principles across the organisation, sharing best practices to strengthen design capability.
- Setting and maintaining consistent UX standards, processes and tools to deliver outstanding digital experiences for our members.
What Do We Need From You?
- Extensive UX design experience, with strong capability in interaction design, visual design and responsive/mobile‑first design.
- Proficiency in modern design tools such as Figma, Sketch or Adobe XD.
- Excellent communication and influencing skills, able to confidently challenge decisions and navigate complex stakeholder conversations.
- Ability to turn complex problems into clear, intuitive and user‑centred design solutions that deliver value for members and the organisation.
- Experience planning and conducting usability testing and feeding insights into iterative design improvements.
- Analytical mindset – comfortable interpreting data, research findings and behavioural insight to guide design direction and prioritisation.
- Strong understanding of accessibility standards (including WCAG) and inclusive design practices to ensure experiences work for all members.
- Aware of user research methods, service design and content design to support holistic end‑to‑end experience design.
- Comfortable working in agile environments, managing design priorities and collaborating closely with Product, Research and Engineering teams.
- Proven track record of delivering impactful UX outcomes at a senior level.
- Skilled in creating prototypes, design artefacts and test materials, and communicating concepts clearly and persuasively.
- Experience facilitating workshops, co‑design and ideation sessions that bring teams together to solve meaningful problems.
- Ability to design for diverse user needs, including accessibility and assisted‑digital scenarios.
- Strong stakeholder management skills, able to build trust, influence outcomes and keep member value at the heart of decision‑making.
- Collaboration closely with Product, Engineering and Research to define problems, co‑create solutions and iterate quickly based on feedback and testing.
- Using member insight, behavioural data and research findings to inform prioritisation and influence product direction.
Senior UX Design Specialist in Skipton employer: Skipton Building Society
Skipton Building Society is an exceptional employer that prioritises the well-being and development of its employees. With a strong commitment to work/life balance, flexible working arrangements, and a vibrant office environment, we foster a collaborative culture where innovative ideas thrive. Our comprehensive benefits package, including generous annual leave, training opportunities, and health and wellbeing initiatives, ensures that you can grow both personally and professionally while making a meaningful impact on our members' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior UX Design Specialist in Skipton
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend UX meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your design process and how you’ve tackled challenges in past projects.
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you can demonstrate your analytical mindset and user-centred design approach. Remember, it’s all about showing how you can add value to their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our Journey Experience Team.
We think you need these skills to ace Senior UX Design Specialist in Skipton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior UX Design Specialist role. Highlight your relevant experience in UX design, especially your skills in interaction and visual design, as well as your proficiency with tools like Figma or Adobe XD.
Showcase Your Process:Don’t just list your past roles; share your design process! Talk about how you’ve used member insights and data to inform your designs. We love seeing how you tackle complex problems and turn them into user-centred solutions.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to explain your achievements and how they align with our goals at Skipton. Remember, we want to see your personality shine through too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Skipton Building Society
✨Know Your UX Stuff
Make sure you brush up on your UX design principles, especially around user-centred design and accessibility standards. Be ready to discuss your past projects and how you've used insights and data to drive design decisions.
✨Show Off Your Tools
Familiarise yourself with the design tools mentioned in the job description, like Figma or Adobe XD. Bring examples of your work that showcase your skills in these tools, and be prepared to explain your design process.
✨Prepare for Collaboration Questions
Since this role involves working closely with Product, Engineering, and Research teams, think of examples where you've successfully collaborated with cross-functional teams. Highlight how you’ve navigated complex stakeholder conversations and influenced outcomes.
✨Practice Usability Testing Scenarios
Be ready to discuss your experience with usability testing. Prepare to talk about how you've planned and conducted tests, what insights you gained, and how those insights led to iterative design improvements.
