Skipton Building Society is looking for a Complaint Handler to own complaints from start to finish, investigating with empathy and making fair, evidence-based decisions. You’ll speak with customers, colleagues and business areas, building a complete picture and driving improvements.
Role requires handling cases within regulatory timescales, with hybrid working and 35 hours per week. You’ll join a team focused on fair outcomes for members and colleagues across savings and mortgages.
#J-18808-LjbffrComplaint Resolution Specialist (Hybrid, Flexible Hours) in Skipton employer: Skipton Building Society
Skipton Building Society is an excellent employer, offering a vibrant working environment in the heart of Skipton where collaboration and innovation thrive. With a strong focus on work/life balance through hybrid working opportunities, employees benefit from a range of perks including a discretionary bonus scheme, annual leave, and private medical insurance, all while being part of a team that values technical leadership and personal growth.
