At a Glance
- Tasks: Drive operational activities, improve processes, and analyse data for impactful decision-making.
- Company: Join a dynamic team in a hybrid role with a focus on innovation.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to lead initiatives and enhance your career.
- Why this job: Shape operations, engage with leadership, and make a real difference in the organisation.
- Qualifications: Advanced Excel skills, strong analytical abilities, and experience in operations.
The predicted salary is between 50000 - 60000 £ per year.
We are looking for a Senior Operations Analyst to join our team, combining strong operational ownership with advanced data and facilitation skills. This is a hybrid role where you will play a key part in how the function operates—bringing structure, insight and pace. You will work closely with leadership and delivery teams to own operational processes, build data‑driven insight, and lead key forums and workshops. This role is ideal for someone who enjoys variety, problem‑solving and influence, and is equally comfortable working with data, improving processes, and engaging stakeholders.
What You’ll Be Doing
- Own and drive a range of operational activities across the function, ensuring work is prioritised and delivered effectively.
- Identify inefficiencies and lead improvements to processes, tools and ways of working.
- Provide structure, clarity and follow‑through across initiatives and day‑to‑day operations.
- Build and maintain robust Excel‑based data models to support operational decision‑making.
- Develop and enhance dashboards (Power BI / Excel) that provide clear, actionable insight.
- Analyse trends across performance, capacity, and delivery, translating data into meaningful recommendations.
- Ensure reporting is accurate, consistent, and aligned to business needs.
- Lead the preparation and facilitation of weekly, monthly and quarterly operational forums.
- Produce high‑quality packs, track actions, and ensure clear outcomes and follow‑through.
- Maintain key artefacts such as RAID logs and RACIs and process documentation.
- Support audit readiness, controls, and governance activities.
- Lead and facilitate workshops, meetings and operational forums, ensuring engagement and clear decision‑making.
- Work with stakeholders to define problems, structure discussions and drive outcomes.
- Support team engagement initiatives such as offsites, town halls and retrospectives.
- Deliver clear, concise communications to a range of audiences.
- Lead or coordinate small projects and operational improvement initiatives.
- Track milestones, risks and dependencies to maintain momentum.
- Contribute to broader initiatives such as workforce planning, onboarding improvements and capability uplift.
- Support budget tracking, forecasting and cost oversight.
- Assist with resource planning, utilisation tracking and workforce reporting.
- Coordinate recruitment and onboarding activities as part of operational workflows.
What We’re Looking For
- Advanced Excel skills, including data modelling, complex formulas, and data transformation.
- Experience building dashboards and reports (Power BI or similar).
- Strong analytical capability, with the ability to translate data into insight and recommendations.
- Experience working in operations, business management, or delivery support environments.
- Proven ability to manage multiple priorities and deliver end‑to‑end outcomes.
- Experience supporting or leading process improvements or small initiatives.
- Confident facilitating meetings, workshops and operational forums.
- Strong communication skills, with the ability to engage and influence stakeholders at all levels.
- Able to build relationships quickly and work effectively across teams.
- Highly organised, structured and detail‑oriented.
- Logical, analytical thinker who can break down complex problems into clear actions.
- Proactive and solutions‑focused, with a strong sense of ownership.
- Comfortable working with ambiguity and driving work forward independently.
Why Join Us?
- Opportunity to play a central role in shaping how the function operates.
- High visibility role working closely with leadership.
- A varied position combining operations, data, and stakeholder engagement.
- Chance to drive real improvements and make a measurable impact.
Ideal Candidate Profile
- Enjoys working with data but doesn’t want a purely technical analyst role.
- Is confident using Excel to build models and solve problems.
- Can step into a room, facilitate discussions, and drive outcomes.
- Brings structure, clarity and momentum to ambiguous situations.
- Takes ownership and sees work through to completion.
Senior IT&Engineering Operations Analyst in Sheffield employer: Skipton Building Society
Join a dynamic and innovative team as a Senior IT & Engineering Operations Analyst, where you will have the opportunity to shape operational processes and drive meaningful improvements. Our hybrid work culture promotes flexibility and collaboration, allowing you to engage closely with leadership while enjoying a variety of tasks that enhance your professional growth. With a strong focus on data-driven decision-making and stakeholder engagement, we offer a supportive environment that values your contributions and encourages continuous development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT&Engineering Operations Analyst in Sheffield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Skipton Building Society values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Skipton Building Society might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Skipton Building Society!
✨Direct Apply to Skipton Building Society
Let's not forget to apply directly through the Skipton Building Society website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT&Engineering Operations Analyst in Sheffield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Skipton Building Society.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Skipton Building Society. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Skipton Building Society
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
