Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead engineering teams to innovate and enhance our Customer Engagement Platform.
- Company: Join a forward-thinking company dedicated to transforming customer experiences.
- Benefits: Enjoy a competitive salary, annual bonus, and generous leave.
- Other info: Be part of a dynamic team with opportunities for professional growth and development.
- Why this job: Make a real impact on how we engage with customers using cutting-edge technology.
- Qualifications: Proven experience in engineering leadership and expertise in Dynamics 365 and Power Platform.
The predicted salary is between 80000 - 100000 ÂŁ per year.
The Customer Engagement Platform (CEP) powers how Skipton understands, supports and communicates with members and colleagues. As a Principal Engineer at CEP, you will define and embed technical direction, standards and enable fast, reliable, secure delivery across Dynamics 365, Power Platform, CRM, workflow automation and low‑code applications.
Responsibilities
- Define and embed cross‑cutting standards such as API/event contracts, workflow architecture, observability, resilience patterns and dependency baselines.
- Drive adoption of the Golden Path: policy‑as‑code CI/CD, progressive delivery, automated rollback/forward‑fix, data‑ready environments, secure‑by‑design guardrails.
- Lead and manage engineers across CEP squads, developing people and ensuring teams thrive.
- Architect reliability, observability and flow: codify contracts, automate test and monitoring, embed SLOs.
- Lead on‑demand environments and data: champion production‑like environments, enforce parity, enable data‑on‑demand.
- Embed shift‑left quality and security: contract, performance, resilience and security tests in CI, enforce push‑protection, SAST/SCA/DAST, SBOM/provenance.
- Lead the CEP modernization roadmap: decoupling, core refactoring, resilience uplift and technical debt retirement.
- Operate incident and recovery: run failure‑mode testing, tighten MTTR, generate audit‑ready evidence.
- Coach and raise the bar: mentor, lead communities of practice, publish reusable templates, shape hiring bar.
Qualifications
- Lead high‑performance delivery (VFQ) across CRM & automation, with a track record of reducing lead time, increasing deployment frequency and keeping change‑failure rate low.
- Build the right things and work backwards from colleagues & members, using journey data, case telemetry and feedback.
- Deep craft in CEP engineering & ALM at scale: Hands‑on mastery of Dynamics 365 and Power Platform, solution packaging, environments, branching and deployments, and defining API/event contracts, workflow patterns, dependency baselines and guardrails.
- Proven ability to define and scale CEP Golden Path assets (pipelines, ALM patterns, connectors, event schemas, IaC modules and service blueprints) and deliver a 1–3 year modernization roadmap.
- Organisation‑wide influence, clarity & values: mentor, manage, lead, raise the hiring bar, improve decision quality, and partner across Platform Ownership, Architecture, Security, QE, Environments, Release, Risk and Audit.
Benefits
- Annual discretionary bonus scheme
- 25 days annual leave +
Principal Engineer - Customer Engagement Platform in Sheffield employer: Skipton Building Society
Contact Detail:
Skipton Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Engineer - Customer Engagement Platform in Sheffield
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Principal Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to Dynamics 365 and Power Platform. We want to see your hands-on mastery in action!
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions and scenarios related to workflow architecture and API contracts. We recommend practicing with a friend or using mock interview platforms to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Principal Engineer - Customer Engagement Platform in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Principal Engineer role. Highlight your experience with Dynamics 365, Power Platform, and any relevant projects that showcase your skills in engineering at scale. We want to see how you can fit into our team!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use metrics to demonstrate how you've improved processes or led successful projects. This helps us understand the impact you've made in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate clarity, and it makes it easier for us to see your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Skipton Building Society
✨Know Your Tech Inside Out
As a Principal Engineer, you'll need to demonstrate your deep understanding of Dynamics 365 and Power Platform. Brush up on the latest features, best practices, and any recent updates. Be ready to discuss how you've applied these technologies in past projects.
✨Showcase Your Leadership Skills
You'll be leading teams, so it's crucial to highlight your experience in mentoring and managing engineers. Prepare examples of how you've developed talent and fostered high-performance delivery in your previous roles. This will show that you can raise the bar for the team.
✨Understand the Golden Path
Familiarise yourself with the concept of the Golden Path in CI/CD and how it applies to the role. Be prepared to discuss how you've implemented similar policies in the past and how you would drive adoption within the Customer Engagement Platform.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and technical decision-making. Think of scenarios where you've had to architect solutions under pressure or manage incidents. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.