Senior Service Design Lead: Elevate Customer Journeys

Senior Service Design Lead: Elevate Customer Journeys

Full-Time No working from home possible
Skipton Building Society

Skipton Building Society is seeking a Senior Service Design Specialist in the United Kingdom to lead and execute advanced service design initiatives. You will collaborate with cross-functional teams to craft service blueprints, journey maps, and systems maps addressing complex user needs.

The role requires a minimum of five years in service design, with a proven track record of delivering end-to-end service design solutions and strong mastery of mapping and blueprinting methodologies.

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Senior Service Design Lead: Elevate Customer Journeys employer: Skipton Building Society

Skipton Building Society is an excellent employer, offering a vibrant working environment in the heart of Skipton where collaboration and innovation thrive. With a strong focus on work/life balance through hybrid working opportunities, employees benefit from a range of perks including a discretionary bonus scheme, annual leave, and private medical insurance, all while being part of a team that values technical leadership and personal growth.

Skipton Building Society

Contact Details:

Skipton Building Society Recruitment Team