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- Tasks: Drive operational activities, improve processes, and lead engaging workshops.
- Company: Join a dynamic team focused on innovation and collaboration.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
- Other info: High visibility role with leadership exposure and diverse responsibilities.
- Why this job: Make a real impact by shaping operations and driving improvements.
- Qualifications: Advanced Excel skills and experience in operations or business management.
The predicted salary is between 50000 - 65000 £ per year.
We are looking for a Senior Operations Analyst to join our team, combining strong operational ownership with advanced data and facilitation skills. This is a hybrid role where you will play a key part in how the function operates—bringing structure, insight and pace. You will work closely with leadership and delivery teams to own operational processes, build data-driven insight, and lead key forums and workshops. This role is ideal for someone who enjoys variety, problem-solving and influence, and is equally comfortable working with data, improving processes, and engaging stakeholders.
What You’ll Be Doing
- Operational Ownership & Delivery
- Own and drive a range of operational activities across the function, ensuring work is prioritised and delivered effectively.
- Identify inefficiencies and lead improvements to processes, tools and ways of working.
- Provide structure, clarity and follow-through across initiatives and day-to-day operations.
- Data, Modelling & Insight
- Build and maintain robust Excel-based data models to support operational decision-making.
- Develop and enhance dashboards (Power BI / Excel) that provide clear, actionable insight.
- Analyse trends across performance, capacity, and delivery, translating data into meaningful recommendations.
- Ensure reporting is accurate, consistent, and aligned to business needs.
- Operational Rhythm, Governance & Controls
- Lead the preparation and facilitation of weekly, monthly and quarterly operational forums.
- Produce high-quality packs, track actions, and ensure clear outcomes and follow-through.
- Maintain key artefacts such as RAID logs and RACIs and process documentation.
- Support audit readiness, controls, and governance activities.
- Workshops, Facilitation & Engagement
- Lead and facilitate workshops, meetings and operational forums, ensuring engagement and clear decision-making.
- Work with stakeholders to define problems, structure discussions and drive outcomes.
- Support team engagement initiatives such as offsites, town halls and retrospectives.
- Deliver clear, concise communications to a range of audiences.
- Improvements & Initiatives
- Lead or coordinate small projects and operational improvement initiatives.
- Track milestones, risks and dependencies to maintain momentum.
- Contribute to broader initiatives such as workforce planning, onboarding improvements and capability uplift.
- Financial & Workforce Support
- Support budget tracking, forecasting and cost oversight.
- Assist with resource planning, utilisation tracking and workforce reporting.
- Coordinate recruitment and onboarding activities as part of operational workflows.
What We’re Looking For
- Skills & Experience
- Advanced Excel skills, including data modelling, complex formulas, and data transformation.
- Experience building dashboards and reports (Power BI or similar).
- Strong analytical capability, with the ability to translate data into insight and recommendations.
- Experience working in operations, business management, or delivery support environments.
- Proven ability to manage multiple priorities and deliver end-to-end outcomes.
- Experience supporting or leading process improvements or small initiatives.
- Interpersonal & Facilitation Skills
- Confident facilitating meetings, workshops and operational forums.
- Strong communication skills, with the ability to engage and influence stakeholders at all levels.
- Able to build relationships quickly and work effectively across teams.
- Ways of Working
- Highly organised, structured and detail-oriented.
- Logical, analytical thinker who can break down complex problems into clear actions.
- Proactive and solutions-focused, with a strong sense of ownership.
- Comfortable working with ambiguity and driving work forward independently.
Why Join Us?
- Opportunity to play a central role in shaping how the function operates.
- High visibility role working closely with leadership.
- A varied position combining operations, data, and stakeholder engagement.
- Chance to drive real improvements and make a measurable impact.
Ideal Candidate Profile
You are someone who:
- Enjoys working with data but doesn’t want a purely technical analyst role.
- Is confident using Excel to build models and solve problems.
- Can step into a room, facilitate discussions, and drive outcomes.
- Brings structure, clarity and momentum to ambiguous situations.
- Takes ownership and sees work through to completion.
Senior Engineering Operations Analyst employer: Skipton Building Society
Contact Detail:
Skipton Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Engineering Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to operational ownership and data analysis. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your skills! Bring examples of your Excel models or dashboards to interviews. This will demonstrate your analytical capabilities and give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Engineering Operations Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your advanced Excel skills, operational ownership, and any experience with data modelling or dashboard creation. We want to see how you can bring structure and insight to our team!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've improved processes or led initiatives in the past. This is your chance to show off your problem-solving skills and how you engage stakeholders!
Showcase Your Analytical Skills: In your application, don’t forget to mention your analytical capabilities. We love candidates who can translate data into actionable insights, so include any relevant projects or experiences that demonstrate this skill. Make it clear how you can contribute to our operational decision-making!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Skipton Building Society
✨Master the Data Game
Since this role heavily involves data modelling and analysis, make sure you brush up on your Excel skills. Be prepared to discuss specific examples of how you've used Excel to create models or dashboards in the past. Practising with Power BI or similar tools can also give you an edge.
✨Show Your Operational Savvy
This position requires strong operational ownership, so come ready to share your experiences in managing processes and leading improvements. Think of a few examples where you identified inefficiencies and successfully implemented changes. Highlight your ability to prioritise tasks and deliver results.
✨Engage Like a Pro
As a Senior Operations Analyst, you'll need to facilitate meetings and workshops effectively. Prepare to demonstrate your communication skills by discussing how you've engaged stakeholders in the past. Consider role-playing common scenarios to practice driving discussions and achieving outcomes.
✨Be a Problem Solver
The ideal candidate enjoys variety and problem-solving, so be ready to tackle hypothetical scenarios during the interview. Think about how you would approach complex problems and break them down into actionable steps. Show your analytical thinking and proactive attitude towards finding solutions.