At a Glance
- Tasks: Support customers in financial difficulty by assessing affordability and offering solutions.
- Company: Join Skipton Building Society, a supportive and customer-focused organisation.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to learn across various mortgage types.
- Why this job: Make a real difference in people's lives while developing your skills in finance.
- Qualifications: Empathetic communication skills and experience in credit management preferred.
The predicted salary is between 30000 - 40000 £ per year.
Skipton Building Society is hiring for a Credit Management Adviser to support customers in financial difficulty.
You’ll handle calls, assess affordability, and offer appropriate solutions, including referrals to external agencies.
You’ll manage mortgage arrears tasks, including payments and direct debits, and oversee litigation and repossession actions with Solicitors when needed.
The role emphasizes empathetic communication and multi-skilling across mortgage types, with escalation duties for
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Senior Credit Management Adviser — Flexible Hours employer: Skipton Building Society
Skipton Building Society is an excellent employer, offering a vibrant working environment in the heart of Skipton where collaboration and innovation thrive. With a strong focus on work/life balance through hybrid working opportunities, employees benefit from a range of perks including a discretionary bonus scheme, annual leave, and private medical insurance, all while being part of a team that values technical leadership and personal growth.
