At a Glance
- Tasks: Lead a multidisciplinary team to evolve and optimise a key platform within our enterprise ecosystem.
- Company: Join a forward-thinking organisation committed to innovation and collaboration.
- Benefits: Enjoy competitive pay, generous leave, training opportunities, and private medical insurance.
- Other info: Embrace a culture of continuous learning and inclusivity with excellent career growth potential.
- Why this job: Shape the future of our platform while making a real impact on customer experiences.
- Qualifications: Strong leadership skills and experience in agile delivery and stakeholder management.
The predicted salary is between 60000 - 75000 € per year.
Position Details
Hours: 35 hours per week
Closing Date: Sat, 2 May 2026
About the role
As a Platform Manager, you will be accountable for the vision, performance and continuous evolution of a specific subplatform within the Society’s wider enterprise platform ecosystem. You’ll ensure your subplatform delivers secure, reliable, scalable and customer‑focused capabilities aligned to both organisational strategy and the overarching platform vision set by the Senior Platform Owner. Acting as the day‑to‑day leader of a multidisciplinary engineering team, you will define and communicate the subplatform roadmap, manage dependencies, drive strong engineering practices and support sustainable improvements in value, flow and quality. This is a highly influential role that blends strategic direction, operational ownership, leadership excellence and continuous improvement.
What will you be doing?
- Platform Vision, Strategy & Roadmap
- Defining and evolving the subplatform vision aligned to business strategy and the wider platform direction.
- Building and communicating roadmaps balancing business value, tech evolution and platform optimisation.
- Ensuring alignment with other product and platform roadmaps, proactively managing dependencies.
- Acting as an advocate for the platform, demonstrating outcomes and impact.
- Objectives, Leadership & Team Development
- Setting and monitoring clear objectives for the subplatform team and contributing to individuals’ objectives.
- Leading, coaching and supporting a multidisciplinary engineering team, fostering autonomy and mastery.
- Ensuring capability grows in line with roadmap needs and future technology evolution.
- Building a team culture rooted in psychological safety, continuous learning and high performance.
- Delivery, Flow & Value Optimisation
- Owning the subplatform backlog and making informed prioritisation decisions.
- Ensuring predictable delivery flow and improving deployment frequency, lead time, MTTR and CFR.
- Removing blockers, maintaining strong delivery cadence and safeguarding focus for the team.
- Driving continuous improvement across value, flow and overall quality.
- Operational Performance & Reliability
- Owning operational KPIs covering reliability, stability, resilience and security posture.
- Ensuring compliance with operational frameworks such as ITIL.
- Managing incident and problem trends, reducing failure demand and improving service outcomes.
- Representing the subplatform during major incidents and overseeing Business Continuity Plans.
- Security, Compliance & Governance
- Managing and continuously improving the platform’s regulatory, security and compliance posture.
- Ensuring risk identification, ownership and management is timely and effective.
- Supporting audits and ensuring actions are fully delivered.
- Challenging governance processes to maximise value, flow and quality while maintaining standards.
- Stakeholder, Supplier & Community Engagement
- Communicating platform performance, value, risks and constraints at governance forums.
- Managing supplier performance and relationships with vendors to ensure quality delivery.
- Building strong relationships across engineering, architecture, security, operations and business teams.
- Representing the platform externally at events, conferences or professional communities where appropriate.
Knowledge, skills & experience
- Strong leadership capability with experience guiding multidisciplinary engineering teams.
- Excellent stakeholder management skills with the ability to influence senior leaders.
- Deep understanding of agile and iterative delivery approaches.
- Experience managing suppliers and external partners effectively.
- Ability to simplify complex concepts and communicate clearly at all levels.
- Strong business awareness with a focus on customer and colleague outcomes.
- Experience leading platform, product or engineering teams in complex environments.
- Understanding of platform architecture, engineering practices, DevOps and operational frameworks.
- Proven track record of improving engineering performance through metrics such as DF, LT, MTTR and CFR.
- Experience managing risk, compliance and audit requirements.
- Demonstrated ability to shape strategic roadmaps and influence technology direction.
Behaviours
- Agile, adaptable and comfortable with changing priorities.
- Growth mindset with a commitment to continuous learning.
- Outcome‑driven, focused on measurable results and performance improvement.
- Customer and colleague centric in decision making and prioritisation.
- Highly collaborative, creating inclusive and high‑trust team environments.
What’s in it for you?
- Annual discretionary bonus scheme
- 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
- Holiday trading scheme allowing the ability to buy and sell additional annual leave days
- Matching employer pension contribution (up to 10% per annum)
- Colleague mortgage (conditions apply)
- Salary sacrifice scheme for hybrid & electric car
- Commitment to training and development
- Private medical insurance for all our colleagues
- 3 paid volunteering days per annum
- Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
- Cycle to work initiative and discounted gym membership
Platform Manager - Identity employer: Skipton Building Society
As a Platform Manager at our organisation, you will thrive in a dynamic and inclusive work culture that prioritises continuous learning and employee development. With a strong commitment to your growth, we offer generous benefits including an annual discretionary bonus, extensive leave options, and private medical insurance, all while fostering a collaborative environment where your leadership can truly shine. Join us in a role that not only influences strategic direction but also contributes to meaningful outcomes for our customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Manager - Identity
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to platform management. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've led teams or projects in the past. Highlighting your ability to foster collaboration and drive results will make you a strong candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Platform Manager - Identity
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Platform Manager role. Highlight your experience in leading multidisciplinary teams and managing complex platforms, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills:We want to see how you've successfully guided teams in the past. Share specific examples of how you've fostered a culture of continuous learning and high performance, as well as how you've influenced stakeholders at all levels.
Demonstrate Your Strategic Thinking:In your application, illustrate your ability to define and evolve platform visions and roadmaps. We love candidates who can simplify complex concepts and communicate them clearly, so don't hold back on showcasing this skill!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Skipton Building Society
✨Know Your Platform Inside Out
Before the interview, dive deep into the specifics of the platform you’ll be managing. Understand its current capabilities, challenges, and how it aligns with the organisational strategy. This will help you articulate a clear vision and demonstrate your readiness to lead.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you foster a high-performance culture within multidisciplinary teams. Share examples of how you've supported team autonomy and growth, as well as how you’ve handled conflicts or challenges in past roles.
✨Master the Metrics
Familiarise yourself with key performance indicators relevant to the role, such as deployment frequency, lead time, and MTTR. Be ready to discuss how you've used these metrics to drive improvements in previous positions and how you plan to apply them in this new role.
✨Engage with Stakeholders
Prepare to talk about your experience in managing stakeholder relationships and influencing senior leaders. Think of specific instances where you successfully communicated complex concepts or navigated challenging discussions to achieve positive outcomes.
