Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage clients, identify their needs, and educate them on financial products.
- Company: Prominent building society in Newcastle with a focus on customer service.
- Benefits: Competitive salary, annual leave, and generous pension contributions.
- Why this job: Join a team dedicated to exceptional customer service and employee wellbeing.
- Qualifications: Strong communication skills and experience in customer interactions.
The predicted salary is between 30000 - 42000 £ per year.
A prominent building society in Newcastle is seeking a Customer Relationship Consultant for a permanent, full-time position. This role emphasizes exceptional customer service, with responsibilities including engaging clients to identify their needs and educating them on various financial products.
Candidates should possess strong communication skills and experience in customer interactions.
The position offers a competitive salary, annual leave, and generous pension contributions, all aimed at fostering employee wellbeing and growth.
Hybrid Customer Success Advisor in Newcastle upon Tyne employer: Skipton Building Society
Contact Detail:
Skipton Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Success Advisor in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Success Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for customer service shine through. Remember, they’re looking for someone who fits into their team culture as much as they are for skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Hybrid Customer Success Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about exceptional customer service, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can engage clients effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Customer Relationship Consultant role. Mention your experience in customer interactions and how it aligns with the job description.
Highlight Relevant Experience: Make sure to showcase any previous roles where you’ve engaged with clients or educated them on products. This will help us see how you can bring value to our team and enhance customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Skipton Building Society
✨Know Your Stuff
Make sure you understand the financial products the building society offers. Brush up on key terms and concepts so you can confidently discuss how these products meet customer needs.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong communication skills during the interview. Think of examples where you've successfully engaged with clients, resolved issues, or educated them about services.
✨Understand Customer Needs
Be ready to talk about how you identify and address customer needs. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses to behavioural questions.
✨Emphasise Teamwork and Growth
Since this role is about fostering relationships, highlight your ability to work well in a team. Discuss how you’ve contributed to a positive work environment and your eagerness for personal and professional growth.
