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For Companies At a Glance
- Tasks: Provide exceptional service to clients in-branch and over the phone.
- Company: Reputable building society in Newcastle upon Tyne with a supportive environment.
- Benefits: Competitive salary of £25,500, annual leave, and training opportunities.
- Other info: Great opportunity for growth in a friendly and dynamic workplace.
- Why this job: Join a team that values customer interaction and personal development.
- Qualifications: Experience in customer interaction and strong communication skills.
The predicted salary is between 25500 - 25500 £ per year.
A reputable building society in Newcastle upon Tyne is looking for a Customer Consultant to provide exceptional service to clients both in-branch and over the phone.
Responsibilities include:
- Welcoming customers
- Understanding their needs
- Offering tailored solutions
The role requires:
- Customer interaction experience
- Strong communication skills
- Time management skills
Enjoy competitive benefits including a £25,500 salary, annual leave, and a commitment to training and development in a supportive environment.
Branch Customer Consultant - Service & Solutions in Newcastle upon Tyne employer: Skipton Building Society
Contact Detail:
Skipton Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Consultant - Service & Solutions in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research the building society's values and services so you can show how your experience aligns with their mission. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of customer interaction, try role-playing common scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the building society. This can give you insider knowledge and potentially lead to referrals.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Branch Customer Consultant - Service & Solutions in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond to help clients, whether in-person or over the phone.
Tailor Your Application: Just like we offer tailored solutions to our customers, your application should reflect how you can meet the specific needs of this role. Use keywords from the job description to show that you understand what we're looking for.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate strong communication skills, so make sure your points are easy to read and get straight to the heart of your experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Skipton Building Society
✨Know the Company Inside Out
Before your interview, take some time to research the building society. Understand their values, services, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your ability to connect with clients and offer tailored solutions.
✨Practice Your Communication Style
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.
✨Time Management Matters
Be ready to discuss how you manage your time effectively, especially when juggling multiple customer inquiries. Share strategies you’ve used in the past to prioritise tasks and ensure that every customer feels valued and attended to.