Multisite Customer Service Lead – Harrogate & Wetherby

Multisite Customer Service Lead – Harrogate & Wetherby

Full-Time 36000 - 36000 Β£ / year (est.) No working from home possible
Skipton Building Society

At a Glance

  • Tasks: Lead customer service across branches, coaching your team and engaging with customers.
  • Company: Join Skipton Building Society, a trusted name in financial services.
  • Benefits: Enjoy a competitive salary of Β£36,000+, plus great benefits.
  • Other info: Work 36 hours a week in a dynamic, supportive environment.
  • Why this job: Make a real difference in customer experiences while developing your leadership skills.
  • Qualifications: Experience in customer service and team leadership is essential.

The predicted salary is between 36000 - 36000 Β£ per year.

Skipton Building Society is recruiting a Customer Service Lead across multisite branches in Harrogate and Wetherby.

The role balances time between customers and the team, developing relationships and highlighting products through face-to-face, phone and video channels.

You will coach the team, drive engagement, and ensure the branch contributes to key messages while delivering a high standard of service. 36 hours/week, Β£36,000+ benefits.

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Multisite Customer Service Lead – Harrogate & Wetherby employer: Skipton Building Society

Skipton Building Society is an excellent employer, offering a vibrant working environment in the heart of Skipton where collaboration and innovation thrive. With a strong focus on work/life balance through hybrid working opportunities, employees benefit from a range of perks including a discretionary bonus scheme, annual leave, and private medical insurance, all while being part of a team that values technical leadership and personal growth.

Skipton Building Society

Contact Details:

Skipton Building Society Recruitment Team

We think you need these skills to ace Multisite Customer Service Lead – Harrogate & Wetherby

Customer Service Skills
Coaching Skills
Team Leadership
Relationship Building
Communication Skills
Engagement Strategies
Product Knowledge