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- Tasks: Guide customers through mortgage applications and the Decision in Principle process.
- Company: Major UK building society with a focus on customer service.
- Benefits: Competitive salary, great benefits, and a chance to make a real difference.
- Why this job: Help customers achieve homeownership and positively impact their lives.
- Qualifications: Strong customer-centric mindset and prior mortgage experience.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A major UK building society is seeking Direct Lending Advisers to join their Homes Advice Team. This full-time role focuses on guiding customers through their mortgage applications, especially the Decision in Principle process.
Ideal candidates will have a strong customer centric mindset and prior mortgage experience. With competitive salary and benefits, this is a fantastic opportunity to make a meaningful difference in customers' lives and help them achieve homeownership.
Mortgage Pathways Advisor employer: Skipton Building Society
Contact Detail:
Skipton Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Pathways Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of the Decision in Principle process and be ready to discuss how you've helped customers in the past. We want to see that customer-centric mindset shine through!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for roles that excite you, like the Mortgage Pathways Advisor position. Tailor your approach to show why you’re a perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Mortgage Pathways Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mortgage experience and customer-centric mindset. We want to see how your skills align with the role of a Mortgage Pathways Advisor, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers through their mortgage applications. We love hearing personal stories that connect to our mission of making homeownership accessible.
Showcase Your Communication Skills: As a Mortgage Pathways Advisor, clear communication is key. In your application, demonstrate how you’ve effectively communicated complex information in the past. We’re looking for candidates who can guide customers smoothly through the Decision in Principle process.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Skipton Building Society
✨Know Your Mortgages
Brush up on your mortgage knowledge, especially the Decision in Principle process. Be ready to discuss different types of mortgages and how they can benefit customers. This will show that you’re not just familiar with the basics but also passionate about helping clients navigate their options.
✨Customer-Centric Mindset
Prepare examples from your past experience where you’ve put customers first. Think about times when you went above and beyond to assist someone with their mortgage needs. This will demonstrate your commitment to customer service, which is crucial for this role.
✨Practice Common Interview Questions
Anticipate questions related to your experience in the mortgage sector and how you handle challenging situations. Practising your responses can help you articulate your thoughts clearly and confidently during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask the interviewer about the team dynamics or the building society's approach to customer service. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
