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For Companies At a Glance
- Tasks: Engage with customers and provide tailored financial solutions in a branch setting.
- Company: Reputable financial services company based in Luton.
- Benefits: Competitive salary, annual leave, bonus scheme, and private medical insurance.
- Why this job: Join a dynamic team and make a difference in customers' financial journeys.
- Qualifications: Previous customer interaction experience is essential.
- Other info: Permanent, full-time role with opportunities for growth.
The predicted salary is between 25500 - 25500 £ per year.
A financial services company in Luton is looking for a Customer Consultant to provide exceptional service at their branches. This permanent, full-time position requires previous customer interaction experience. You will engage customers, understand their needs, and offer personalized solutions. The role includes maintaining accurate records while adhering to company policies.
The salary is £25,500 per annum, plus benefits like annual leave, a bonus scheme, and private medical insurance.
Customer Consultant — Branch Banking & Savings Advisor in Luton employer: Skipton Building Society
Contact Detail:
Skipton Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Consultant — Branch Banking & Savings Advisor in Luton
✨Tip Number 1
Get to know the company! Research their values and services so you can tailor your approach during interviews. This shows you're genuinely interested and ready to engage with customers.
✨Tip Number 2
Practice your customer interaction skills. Role-play common scenarios you might face as a Customer Consultant. This will help you feel more confident when discussing how you can meet customer needs.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. They can provide insider tips and maybe even refer you, which can give you an edge in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Customer Consultant — Branch Banking & Savings Advisor in Luton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer interaction. We want to see how you've engaged with customers and provided solutions in the past, so don’t hold back!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Personalising your application shows us that you’re genuinely interested in the role and understand our needs.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. No need for fluff!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Skipton Building Society
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples from your past experiences. Think about times when you went above and beyond for a customer, as this will show your commitment to exceptional service.
✨Understand the Company and Its Values
Do some research on the financial services company in Luton. Familiarise yourself with their mission, values, and any recent news. This knowledge will help you tailor your answers and demonstrate that you're genuinely interested in being part of their team.
✨Prepare for Common Interview Questions
Anticipate questions related to customer interaction and problem-solving. Practice your responses to questions like 'How would you handle a difficult customer?' or 'Can you give an example of how you personalised a solution for a client?'
✨Showcase Your Record-Keeping Skills
Since maintaining accurate records is part of the role, be prepared to discuss your organisational skills. You might want to mention any tools or methods you've used in the past to keep track of customer interactions and ensure compliance with policies.
