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- Tasks: Provide top-notch support for desktops, laptops, and peripherals to enhance colleague experience.
- Company: Leading UK building society with a focus on collaboration and flexibility.
- Benefits: Hybrid working model, generous leave, training opportunities, and retirement savings plan.
- Why this job: Join a dynamic team that values your passion for technology and personal growth.
- Qualifications: Experience in IT support and a genuine enthusiasm for tech.
The predicted salary is between 30000 - 42000 £ per year.
A leading UK building society is seeking a Desktop Support Advisor in South Yorkshire. The role involves providing support for desktops, laptops, and peripherals while ensuring a great colleague experience. Applicants should have experience in IT support and a passion for technology.
Benefits include:
- a hybrid working model
- generous leave policy
- training opportunities
- a retirement savings plan
Join a collaborative team that values flexibility and personal development.
IT Desktop Support Advisor (2nd Line) – Hybrid employer: Skipton Building Society
Contact Detail:
Skipton Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Desktop Support Advisor (2nd Line) – Hybrid
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the building society on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should be ready to showcase our problem-solving skills and how we handle tech issues under pressure.
✨Tip Number 3
Show off our passion for technology! During interviews, let’s share examples of how we’ve gone above and beyond in previous roles. It’s all about demonstrating that we’re not just tech-savvy but also genuinely enthusiastic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team and contributing to that great colleague experience.
We think you need these skills to ace IT Desktop Support Advisor (2nd Line) – Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and showcases your passion for technology. We want to see how your skills align with the role of Desktop Support Advisor, so don’t hold back on those relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the opportunity and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've successfully resolved IT issues. We’re looking for someone who can ensure a great colleague experience, so demonstrate how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Skipton Building Society
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of desktop and laptop support, as well as peripherals. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This shows your passion for technology and your hands-on experience.
✨Showcase Your People Skills
Since this role is all about ensuring a great colleague experience, be prepared to talk about how you handle difficult situations with users. Share examples of how you've communicated effectively and provided excellent customer service in previous roles.
✨Research the Company Culture
Take some time to understand the building society's values and culture. Highlight how your personal development goals align with their training opportunities and collaborative team environment. This will demonstrate that you're not just looking for a job, but a place where you can grow.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about the hybrid working model, team dynamics, or any upcoming projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
