Head of Member Communications & Operations

Head of Member Communications & Operations

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Skipton Building Society

At a Glance

  • Tasks: Lead and inspire teams to create clear and compliant member communications.
  • Company: Join Skipton Building Society, a trusted name in the UK financial sector.
  • Benefits: Competitive salary, great work-life balance, and opportunities for professional growth.
  • Other info: Be part of a dynamic team focused on enhancing customer journeys.
  • Why this job: Make a real difference in member experience while driving innovation in communications.
  • Qualifications: Proven leadership skills and experience in operational communications.

The predicted salary is between 60000 - 80000 Β£ per year.

Skipton Building Society in the United Kingdom is seeking a senior leader to head Operational Communications.

You will inspire teams to deliver clear, compliant member communications and align messaging with regulatory requirements, brand, and tone of voice.

You will collaborate with senior stakeholders, manage risks, and drive improvements to the customer journey using technology and new solutions, while overseeing governance and performance reporting.

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Head of Member Communications & Operations employer: Skipton Building Society

Skipton Building Society is an excellent employer, offering a vibrant working environment in the heart of Skipton where collaboration and innovation thrive. With a strong focus on work/life balance through hybrid working opportunities, employees benefit from a range of perks including a discretionary bonus scheme, annual leave, and private medical insurance, all while being part of a team that values technical leadership and personal growth.

Skipton Building Society

Contact Details:

Skipton Building Society Recruitment Team

We think you need these skills to ace Head of Member Communications & Operations

Leadership Skills
Operational Communications
Regulatory Compliance
Stakeholder Management
Risk Management
Customer Journey Improvement
Technology Integration