At a Glance
- Tasks: Lead customer service efforts and build strong relationships with customers and team members.
- Company: Skipton Building Society, a community-focused organisation in Harrogate and Wetherby.
- Benefits: Competitive pay, supportive environment, and opportunities for personal growth.
- Other info: Join a friendly team dedicated to providing first-class service.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Experience in customer service and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Skipton Building Society in Harrogate and Wetherby is seeking a Customer Service Lead to divide time between customers and the team, building strong relationships and promoting the Society’s products across face-to-face, phone and video channels.
You will coach colleagues through observations and one-to-ones, ensuring first-class service, supporting the branch network and contributing to a mutual, community-focused organisation.
Customer Service Lead | Multisite (Harrogate & Wetherby) employer: Skipton Building Society
Skipton Building Society is an excellent employer, offering a vibrant working environment in the heart of Skipton where collaboration and innovation thrive. With a strong focus on work/life balance through hybrid working opportunities, employees benefit from a range of perks including a discretionary bonus scheme, annual leave, and private medical insurance, all while being part of a team that values technical leadership and personal growth.
