Facilities Co-ordinator

This role is for a permanent position working full time 35 hours per week.

Are you highly organised, detail focused and passionate about delivering excellent service behind the scenes? We’re recruiting a Facilities Coordinator to join our Property Solutions and Workplace Experience team at our Head Office in Skipton. In this varied, people facing role, you’ll play a key part in ensuring our workplace operates smoothly, safely and efficiently for colleagues, visitors and members.

Acting as a first point of contact for health and safety, facilities and property related queries, you’ll provide professional, friendly administrative support while also working flexibly with our reception team to deliver a welcoming front of house experience. Adaptable and responsive, you’ll confidently prioritise tasks and support the team as day to day needs change.

What Will You Be Doing?

• Act as the first point of contact for facilities management queries, including cleaning, catering, front of house coordination, services and security.
• Providing administrative support to the Premises team, including phone line coverage when required and escalation of more complex issues.
• Handling data entry and accurate record keeping, including utilities, invoices, landlord documentation and facilities records.
• Processing payments and invoices, tracking approvals and responding to payment enquiries from suppliers, landlords and councils.
• Ensuring compliance with security procedures, contractor documentation and access pass management.
• Supporting car parking, access control and security system administration, including maintaining data quality.
• Assisting with fleet management, including pool car bookings, colleague checks, EV portal administration and scheduled maintenance.
• Supporting the team with reporting and data preparation for Workplace Experience and Property Solutions.

What Do We Need From You?

• Excellent attention to detail with a strong focus on accuracy.
• A passion for delivering great customer service to colleagues, visitors and external partners.
• Strong verbal and written communication skills.
• Confidence using Microsoft Office and administrative systems.
• The ability to organise, prioritise and manage a varied workload.
• A collaborative, proactive approach with a one‑team mindset.
• A willingness to adapt and support a broad range of activities.
• Ability to be brave and use own initiative with a drive for self-improvement.

You’ll also role model Skipton’s values and behaviours by being accountable, curious, collaborative and brave in everything you do.

What’s In It For You?

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including:

• Annual discretionary bonus scheme.
• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days.
• Holiday trading scheme allowing the ability to buy and sell additional annual leave days.
• Matching employer pension contribution (up to 10% per annum).
• Colleague mortgage (conditions apply).
• Salary sacrifice scheme for hybrid & electric car.
• A commitment to training and development.
• Private medical insurance for all our colleagues.
• 3 paid volunteering days per annum.
• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups.
• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership.