Customer Solutions Advisor β€” In-Branch & Virtual

Customer Solutions Advisor β€” In-Branch & Virtual

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Skipton Building Society

At a Glance

  • Tasks: Engage with customers in-branch and virtually to provide tailored financial solutions.
  • Company: Join Skipton Building Society, a trusted name in customer service.
  • Benefits: Permanent role with 36 hours per week and a focus on work-life balance.
  • Other info: Be part of a supportive team dedicated to first-class service.
  • Why this job: Make a real difference in customers' financial journeys while developing your skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 30000 - 40000 Β£ per year.

Skipton Building Society is recruiting a Customer Consultant for our Newcastle Branch.

You will greet customers in-branch and via phone, listen to their needs, and offer tailored savings products and services.

You’ll engage with customers to review their circumstances and help achieve their financial goals.

You’ll use internal systems to keep records up-to-date and support vulnerable customers.

The role is permanent, 36 hours per week, with a strong focus on delivering first-class service and a

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Customer Solutions Advisor β€” In-Branch & Virtual employer: Skipton Building Society

Skipton Building Society is an excellent employer, offering a vibrant working environment in the heart of Skipton where collaboration and innovation thrive. With a strong focus on work/life balance through hybrid working opportunities, employees benefit from a range of perks including a discretionary bonus scheme, annual leave, and private medical insurance, all while being part of a team that values technical leadership and personal growth.

Skipton Building Society

Contact Details:

Skipton Building Society Recruitment Team

We think you need these skills to ace Customer Solutions Advisor β€” In-Branch & Virtual

Customer Service Skills
Active Listening
Communication Skills
Tailored Solutions
Financial Knowledge
Record Keeping
Empathy