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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and provide tailored solutions.
- Company: Join a leading building society with a focus on exceptional service.
- Benefits: Permanent part-time contract, competitive salary, annual leave, and pension contributions.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Experience in customer interactions and a passion for service.
The predicted salary is between 15300 - 20400 £ per year.
A leading building society is seeking a Customer Consultant for their Hull branch. The position entails engaging with customers, understanding their needs, and providing tailored solutions.
Responsibilities include:
- Welcoming customers
- Maintaining records
- Adhering to policies
Applicants should have experience in customer interactions and a passion for exceptional service.
The role offers a permanent part-time contract of 32 hours per week with a salary of £25,500 pro rata, along with various benefits including annual leave and pension contributions.
Customer Consultant - Part-Time, Hull Branch employer: Skipton Building Society
Contact Detail:
Skipton Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Consultant - Part-Time, Hull Branch
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer interaction skills! Role-play common scenarios you might face as a Customer Consultant. This will boost your confidence and help you articulate how you can provide tailored solutions to customers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction with both customers and interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Consultant - Part-Time, Hull Branch
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your experience in customer interactions. We want to see how you've engaged with customers in the past and how you can bring that passion for exceptional service to our Hull branch.
Tailor Your Application: Just like we tailor solutions for our customers, tailor your application to fit the role. Use keywords from the job description to show us that you understand what we're looking for and how you can meet those needs.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to maintain a professional tone while still being yourself!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Skipton Building Society
✨Know the Company Inside Out
Before your interview, take some time to research the building society. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role is all about engaging with customers, prepare examples from your past experiences where you provided exceptional service. Think of specific situations where you went above and beyond to meet a customer's needs.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means nodding, maintaining eye contact, and summarising what the interviewer says before responding. It shows that you value their input and are keen to understand customer needs.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
