Skipton Building Society in the United Kingdom seeks an experienced Complaints Team Leader to guide a team that resolves issues fairly, spots themes and turns insight into practical change. You’ll lead in a regulated financial services environment and ensure high standards and continuous improvement.
Based at Head Office, the role is 35 hours per week, Monday to Friday, with a minimum of 3 days on-site. The salary is £39,300 per annum with an annual discretionary bonus and pension benefits.
#J-18808-LjbffrComplaints & Customer Experience Team Leader employer: Skipton Building Society
Skipton Building Society is an excellent employer, offering a vibrant working environment in the heart of Skipton where collaboration and innovation thrive. With a strong focus on work/life balance through hybrid working opportunities, employees benefit from a range of perks including a discretionary bonus scheme, annual leave, and private medical insurance, all while being part of a team that values technical leadership and personal growth.