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For Companies At a Glance
- Tasks: Provide exceptional customer service and tailored solutions to meet customer needs.
- Company: A leading building society in the UK with a community-focused approach.
- Benefits: Competitive salary, annual leave, bonuses, and health support.
- Why this job: Join a supportive team and make a real difference in customers' lives.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading building society in the UK is seeking a Customer Consultant to join their Chesham & Little Chalfont Branches. This full-time role focuses on providing exceptional customer service by understanding and addressing customer needs. You will engage customers both in-branch and over the phone, offering tailored solutions and ensuring their needs are prioritized.
The position offers a competitive salary, annual leave, and various benefits including bonuses and health support. Join a community-focused organization that values its employees.
Customer Advisor & Savings Specialist in Chesham employer: Skipton Building Society
Contact Detail:
Skipton Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor & Savings Specialist in Chesham
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they focus on community and customer service. This will help you connect with them during your interview.
✨Tip Number 2
Practice your communication skills. Since you'll be engaging with customers both in-branch and over the phone, being clear and friendly is key. Role-play with a friend or family member to build confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Think about what you want to know about their approach to customer service and team culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Advisor & Savings Specialist in Chesham
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to meet customer needs, whether in a previous job or through personal experiences.
Tailor Your Application: Take the time to customise your application for this role. Use the job description as a guide and align your skills and experiences with what we’re looking for in a Customer Advisor & Savings Specialist.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Skipton Building Society
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand what exceptional service looks like and be ready to share examples from your past experiences. This will show that you can engage with customers effectively, just like they expect in this role.
✨Research the Building Society
Take some time to learn about the building society's values, mission, and community involvement. Being able to discuss how your personal values align with theirs will demonstrate your genuine interest in the position and the organisation.
✨Prepare for Common Scenarios
Think about common customer scenarios you might face as a Customer Advisor. Prepare responses that highlight your problem-solving skills and ability to tailor solutions to meet customer needs. Practising these will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not only interested in the job but also in how you can grow within the company.
