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- Tasks: Be the friendly face of our branch, helping customers with their needs.
- Company: Join a well-respected building society with a focus on customer care.
- Benefits: Enjoy annual leave, a bonus scheme, and private medical insurance.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Experience in customer service and strong time-management skills.
- Other info: Part-time role with flexible hours to fit your schedule.
The predicted salary is between 13000 - 16000 £ per year.
A prominent building society is seeking a part-time Customer Service Consultant to work 32 hours a week at its Hull Branch. The successful candidate will be the first point of contact for customers, welcoming them in-branch or over the phone, and tailoring solutions to meet their needs.
Ideal candidates should have experience in customer interaction roles and possess strong time-management skills.
Benefits include:
- Annual leave
- Bonus scheme
- Private medical insurance
Customer Experience Advisor - Part-Time Branch Support in Beverley employer: Skipton Building Society
Contact Detail:
Skipton Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor - Part-Time Branch Support in Beverley
✨Tip Number 1
Make sure to research the building society before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer interaction skills! Think of common scenarios you might face as a Customer Experience Advisor and prepare how you'd handle them. This will boost your confidence during the interview.
✨Tip Number 3
Don’t forget to highlight your time-management skills. Be ready to share examples of how you've effectively managed your time in previous roles, especially in busy customer service environments.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team.
We think you need these skills to ace Customer Experience Advisor - Part-Time Branch Support in Beverley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer interaction roles. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Just like we tailor solutions for our customers, tailor your application to fit the role. Use keywords from the job description and relate your experiences directly to what we're looking for in a Customer Experience Advisor.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to the good stuff about why you're the perfect fit for us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Skipton Building Society
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled customer interactions in the past, especially any challenging situations. This will show that you understand the importance of tailoring solutions to meet customer needs.
✨Showcase Your Time-Management Skills
Since this role requires strong time-management skills, prepare examples of how you've effectively managed your time in previous roles. Think about specific instances where you balanced multiple tasks or prioritised customer needs under pressure.
✨Familiarise Yourself with the Company
Do a bit of research on the building society and its values. Understanding their mission and how they serve their customers can help you align your answers with what they’re looking for. It also shows genuine interest in the role and the company.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in this role. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
