Skipton Building Society Group is seeking a Senior Journey Experience Manager to lead a multidisciplinary team and drive customer-centred design across change initiatives. You’ll shape journey maps, service blueprints and personas while ensuring customer and colleague insights steer decisions.
The role is hybrid, combining in-office collaboration with flexible home working, and focuses on delivering better experiences for members and colleagues through strong leadership and design practice.
#J-18808-LjbffrSenior Journey Experience Lead Hybrid UX and Change in Skipton employer: Skipton Building Society Group
Skipton Building Society Group is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration among teams. With a strong focus on employee growth, you will have access to continuous learning opportunities in cutting-edge technologies like Azure and Infrastructure-as-Code. Located in a supportive environment, the company prioritises work-life balance and provides unique benefits that enhance your professional journey.
Contact Details:
Skipton Building Society Group Recruitment Team
