Senior Asset and Configuration Management Specialist in Skipton

As our Senior Asset and Configuration Management Specialist you will be working with multiple teams to develop Asset and Configuration management strategies, policies, standards, and guidelines. Champions the importance and value of Asset and Configuration management and develops new methods and organisational capabilities (including automation) for Asset and Configuration management. Works with multiple teams to drive adoption of and adherence to policies and standards. Measures and monitors adherence to standards and ensures consistent execution of the process across the organisation.

At Skipton, we're founded on fairness. We exist to do right by our members - and we believe that starts with doing right by our people. So whoever you are and whatever you bring, there's a place for you here and a genuine plan for where you go next.

Every day at Skipton is innovation day. Join our Technology team and you’ll discover that we’re constantly focused on real challenges as we build the tools that get things done for our members - quicker than you imagine.

• Own and develop Asset & Configuration Management processes, ensuring alignment with ITIL standards, governance requirements, and audit controls.
• Maintain an accurate asset register and CMDB, managing the full lifecycle of assets and configuration items from provisioning to retirement.
• Ensure system, infrastructure, software, cloud, and supplier-managed asset records remain accurate, complete, and up to date.
• Collaborate with Change Management and IT teams to assess, plan, test, and implement configuration changes with minimal business disruption.
• Monitor, audit, and report on asset and configuration compliance, ensuring adherence to security policies, regulatory requirements, and contractual obligations.
• Provide asset and configuration insights to support operational decision-making, risk management, incident resolution, and problem management activities.
• Drive continuous improvement through automation, optimisation, KPI reporting, and the adoption of Asset & Configuration Management best practices.

We work in a hybrid way, balancing flexibility with collaboration. For this role, you'll typically spend three days a week in our Skipton office, with the remaining two days working from home.

• Strong understanding of IT infrastructure, hardware, software, cloud technologies, and configuration management principles.
• Experience using Asset & Configuration Management, ITSM, discovery, and monitoring tools.
• Proven experience managing hardware and software asset lifecycles and maintaining accurate asset and configuration records.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and recommend effective solutions.
• Excellent attention to detail, ensuring data accuracy, governance compliance, and audit readiness.
• Effective communication and stakeholder management skills, with the ability to work across technical and non-technical teams.
• Previous experience in an Asset & Configuration Management role, supported by ITIL certification or equivalent industry qualifications.

Your work matters. And the way we reward you matters, too. At Skipton, we offer pay and benefits that really do make life better, together with a genuine thank you for making a difference.

• Annual discretionary bonus scheme
• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a max of 30 days
• Matching employer pension contribution (up to 10% per annum)
• Colleague Mortgages and access to Skipton products and services at discounted rates
• Flexible working to help balance your commitments
• Private medical insurance, health and wellbeing app, volunteering opportunities, cycle-to-work scheme, discounted gym memberships
• Lifestyle perks such as a Home and Tech voucher, which can be used at Currys, and IKEA.

We’re here to make life better for our members.

Our story began in 1853 in Skipton, North Yorkshire. Today, you’ll find us across England and Scotland, from Aberdeen to Plymouth. We help over a million members put down roots, save for what matters, and feel good about their money. As a mutual, they own us, so everything we do is for them. You'll feel that same fairness and purpose in how all 2,500 of our colleagues work together, too. It all means that life at Skipton is more exciting than you imagine.

We talk and we listen to each other. And we make decisions as a team. That way, you get all the support you need to do work that works for everyone. For most of our roles there's the option of blended working, which means we mix working from home and meeting in person. The right balance depends on your role, and what works best for you, your manager, and your team. We also value what everyone brings to Skipton. And we create a fair place where you can be yourself. Our colleague networks play a big role in this. They connect people with similar life experiences and make our workplace warm, friendly, inclusive and welcoming.

Lots of organisations talk about wellbeing, but they don’t always back it up. As a mutual, we put people first. And that includes the people who work here. So, when we say we care about your wellbeing, we mean it. Wellbeing isn't just one thing. It’s about feeling good, having energy, and being able to be yourself and perform at your best. That’s why we offer help for your mental and physical health across five key areas. What’s more, it’s help that you can actually use too - not just read about.

Sounds like you? Then apply now. You don't need to tick every box - we look for people who care about our members and who want to grow at the same time. The rest can follow.

We encourage applications from individuals of all backgrounds, ethnicity, gender identity, sexual orientation, disability, neurodiversity, age, family or parental status, beliefs, nationalities and religions - supporting an inclusive environment for all our colleagues to bring their true selves to Skipton.

If you have a disability, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to discuss making reasonable adjustments to our processes for you. Please contact our Talent Acquisition team at talentacquisition@skipton.co.uk.