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- Tasks: Lead a dynamic team, perform treatments, and drive sales in a vibrant spa environment.
- Company: Join SKINWORK, a trendy beauty brand featured in top magazines like Vogue and Grazia.
- Benefits: Enjoy a full-time role with three days off, a jumpsuit uniform, and bonus opportunities.
- Why this job: Be part of a passionate team focused on skincare excellence and client satisfaction.
- Qualifications: Must be a qualified Beauty Therapist with strong retail sales experience.
- Other info: Flexible hours include weekends; perfect for those seeking growth in the beauty industry.
The predicted salary is between 30000 - 40000 £ per year.
SKINWORK is a new professional beauty brand. Find us featured in Harpers Bazaar, goop, Grazia, ES Magazine, Vogue, Stylist, Glamour “best facials in London” reviews.
As part of the management team at our flagship location, this position is focussed on leading by example, growing the treatment and retail business, treatment training, retail coaching, front of house management, operations management. You should be sales focussed, professional, thorough, driven, passionate about skin care and focussed on achieving results in your role. A qualified beauty therapist is required for this role. Currently working at Assistant Manager level or Senior Therapist ambitious to progress.
The role:
- 80% of time in treatment, training, operations management:
- Leading by example with your professionalism, expertise and results
- Performing treatments, upselling, retailing and rebooking
- Coaching of the team to achieve their KPIs and thrive in their role
- Treatment training, ensuring consistently high standards
- Achieving business sales goals through strong re-bookings and retail
- Skin consultations and retailing to walk-in clients
- Overseeing operations and ensuring correct processes are followed
- Scheduling client appointments, maximising treatment bookings through effective online appointment scheduling, re-bookings in-store and quick follow up of incoming client emails and calls
- Confidently managing client issues
- A keyholder, ensuring security processes followed by all team members
Essential experience:
- A qualified Beauty Therapist
- Strong skincare sales experience and results
- Spa/Clinic/Salon scheduling and operations experience
- A deep knowledge of skin issues, products and ingredients
Desirable experience:
- Treatment training
- Retail coaching
- People management and development experience
Your approach and attitude:
- Professional, reliable and a thorough approach to your work
- Hardworking, positive, solutions-focussed person
- Motivated to achieve sales and results
- We are an independent business so a “no job is too small” attitude is needed.
- Flexibility is a requirement to cover in case of sickness to ensure achievement of business budget.
- Attention to detail along with a proactive, driven and positive attitude are essential.
More info:
- Hours are full time 40 hours over four longer days (three days off per week) and will include weekends and evenings.
- Jumpsuit uniform provided
- Development opportunities
Job Types: Full-time, Permanent
Pay: £30,000.00-£40,000.00 per year
Additional pay: Bonus scheme, Commission pay, Tips
Experience: Retail sales: 3 years (required)
Licence/Certification: NVQ Level 3 Beauty Therapy (required)
Work Location: In person
Assistant Spa Manager employer: SKINWORK
Contact Detail:
SKINWORK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa Manager
✨Tip Number 1
Familiarise yourself with SKINWORK's brand values and their unique selling points. Understanding what sets them apart in the beauty industry will help you articulate how you can contribute to their success during interviews.
✨Tip Number 2
Prepare to discuss your previous experience in retail sales and how you've achieved targets. Be ready to share specific examples of how you've upsold products or services in past roles, as this is crucial for the Assistant Spa Manager position.
✨Tip Number 3
Showcase your passion for skincare by staying updated on the latest trends and products. Being knowledgeable about current skincare issues and solutions will demonstrate your commitment to the role and impress potential employers.
✨Tip Number 4
Network within the beauty industry, especially with professionals who have experience in spa management. Building connections can provide valuable insights and potentially lead to referrals for the Assistant Spa Manager position at SKINWORK.
We think you need these skills to ace Assistant Spa Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a qualified beauty therapist and any relevant managerial roles. Emphasise your skincare sales experience and any achievements in treatment training or retail coaching.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for skincare and your professional approach. Mention specific examples of how you've led teams, achieved sales goals, or improved client satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as operations management, scheduling, and client relationship management. Use keywords from the job listing to demonstrate your fit for the role.
Showcase Your Results: Include quantifiable results in your application, such as sales figures or improvements in team performance. This will help illustrate your ability to achieve business goals and drive results in a spa environment.
How to prepare for a job interview at SKINWORK
✨Show Your Passion for Skincare
Make sure to express your enthusiasm for skincare during the interview. Share your personal experiences with products and treatments, and discuss how they have influenced your career. This will demonstrate your genuine interest in the field and align with the company's focus on beauty.
✨Highlight Your Sales Experience
Since the role requires strong sales skills, be prepared to discuss your previous retail sales experience. Provide specific examples of how you achieved sales targets, upsold products, or improved client retention. This will show that you understand the importance of driving business results.
✨Demonstrate Leadership Skills
As an Assistant Spa Manager, you'll need to lead by example. Talk about your experience in coaching or training team members, and how you've helped them achieve their KPIs. Highlight any leadership roles you've held and how you foster a positive team environment.
✨Prepare for Operational Questions
Expect questions related to spa operations and scheduling. Be ready to discuss how you've managed appointments, handled client issues, and ensured smooth operations in previous roles. Showing your understanding of these processes will reassure the interviewer of your capability to manage the front of house effectively.
