Retail Coordinator in London

Skinnydip London is looking for an organised, commercially minded and enthusiastic Concession Coordinator to join our Retail team. This is a fantastic opportunity for someone with experience in retail, concessions or visual merchandising who enjoys being out in stores, building strong relationships and driving commercial performance. You'll play a key role in ensuring our concessions consistently deliver an exceptional customer experience while maximising sales and maintaining our brand standards. This is a fast-paced, varied role, ideal for someone who is proactive, highly organised and excited to be part of a growing lifestyle brand.

Responsibilities

• Drive sales performance across your concession portfolio.
• Monitor weekly sales, KPIs and trading performance, identifying opportunities for growth.
• Analyse sales trends and provide recommendations to improve performance.
• Produce weekly and monthly trading reports with clear commercial insights.
• Ensure all concessions consistently reflect Skinnydip's visual merchandising standards.
• Support new product launches, seasonal campaigns and promotional activity.
• Work closely with the Merchandising team to optimise stock levels and product availability.
• Monitor deliveries and replenishment to ensure stores are fully stocked.
• Complete regular store visits, providing feedback and action plans where required.
• Plan and manage an effective schedule of concession visits across the UK.
• Support concession openings, relocations, refits and seasonal changes.
• Coordinate markdowns, sale launches and promotional execution.
• Build strong relationships with Store Managers and retail teams within host retailers.
• Act as the primary point of contact for concession-related queries.
• Coach and support in-store teams on product knowledge, merchandising and brand standards.
• Work collaboratively with internal teams including Buying, Merchandising, Marketing, Logistics and Retail Operations.

Skills & Experience

• At least 2 years' experience within retail, concessions, visual merchandising or a similar field-based role.
• Strong commercial awareness with the ability to interpret sales data and identify opportunities.
• Excellent organisational skills with the ability to manage multiple priorities.
• Confident communicator with strong relationship-building skills.
• Self-motivated and comfortable working independently.
• Excellent attention to detail and a proactive approach to problem solving.
• Strong Microsoft Excel and PowerPoint skills.
• Full UK driving licence preferred.
• Willingness to travel regularly across the UK.

The Role

This is a full-time, 37.5-hour position based from our Camden office, although the role is predominantly field-based, with regular travel to concessions across the UK, typically four days per week.

How to Apply

Please send your CV to sarah.george@skinnydiplondon.com