Product Manager

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Skin + Me is a mission driven start-up with seriously big skin goals.

We’re looking for an exceptional Product Manager to join the team at Skin + Me bringing strong data analysis skills and a deep understanding of both business and technical aspects of the role. This is a hybrid working role with three days a week in our London, Paddington HQ (Mon, Tue, Fri) and two days remote.

About the role:

As Product Manager you will play a pivotal role in the Product function at Skin + Me as we embark on our next stage of growth. Reporting into our Lead Product Manager, you will collaborate closely with engineering, design, clinical and commercial teams to solve complex problems and deliver scalable solutions that drive measurable outcomes for customers and the business.

The ideal candidate will have significant experience in Product Management with meticulous attention to detail, a keen eye for identifying process improvements and strong analytical skills.

This is a key role with strong ties to multiple internal teams at Skin + Me. The successful candidate will communicate well with stakeholders across the business and be innovative and entrepreneurial in nature.

What you’ll do:

We’re looking for a Product Manager with a passion for making a difference. We’re looking for someone who brings:

• Autonomy & ownership: From initial discovery to deployment and beyond, you’ll own projects in which we build solutions that deliver measurable business impact. You demonstrate a strong bias towards action, take project ownership with minimal supervision and take initiative to achieve business outcomes.
• Data-driven decision making: As an expert in leveraging data to inform decisions and shape recommendations, you feel comfortable conducting deep analytics and interpreting KPIs, SLAs, and A/B test results to drive actionable insights and continuous improvement.
• Technical acumen: You’re comfortable working closely with engineers and understanding technical constraints. You have a strong ability to evaluate trade-offs between speed, scale, and user experience, ensuring solutions are both technically feasible and aligned with business goals.
• Collaboration & stakeholder management: You have a strong track record of building and maintaining effective relationships with diverse stakeholders, ensuring alignment and collaboration across teams. You thrive in cross-functional teams and will enjoy working closely with developers, designers, marketing teams, prescribers and beyond.
• Communication: Your excellent communication skills will enable you to engage effectively with cross-functional teams and translate insights into actionable, high-impact product decisions.

• An Agile mindset: Experience of working directly with engineering teams, managing the product backlog, writing detailed user stories, and ensuring the smooth execution of product goals.
• Commitment to continuous learning: You’re curious and self-motivated to expand knowledge across various disciplines, asking insightful questions and applying new concepts to drive your own personal growth as well as the wider teams.

Who you are:

These are the skills we’d love for you to have but if you don’t tick every box we would still love to hear from you if you feel you’re right for us!

• Significant Product Management experience ideally in a subscription or med-tech based business
• Strong analytical skills with an ability to use both qualitative and quantitative insights to inform quick decision making.
• Ability to work cross-functionally and become an expert quickly in a wide range of areas within the business
• A meticulous attention to detail coupled with the ability & willingness to work at pace
• A keen eye for identifying process improvements and challenging the status-quo
• Exceptional organisational, written and verbal communication skills
• Innovative and entrepreneurial nature, with no need to be micromanaged
• An understanding of commercial models and how that should factor into product prioritisation decisions
• A passion for UI and UX, and how we can leverage good design to maximise customer satisfaction

Why should you choose Skin + Me?

• A daily challenge – in a thrilling, entrepreneurial start-up environment, no two days will ever be the same.
• Make a difference – work within a revolutionary company that is focused on improving millions of lives.
• Equity – potentially life-changing value if you commit to our long-term mission.
• Serious commitment to growth – personal development is important to us and we’ll make sure we support your growth, and give you broad experience across your role.

Benefits:

• 25 Days Holiday (+ all the usual Bank Holidays) – It’s important to take a break and recharge
• Free Breakfast & Lunch – It’s important you are well fueled for the day so we’ve got your breakfast and lunch covered. Plus drinks and snacks are available too!
• Hybrid working to give you flexibility – We are all remote on Wednesday and Thursday. When we are in the office on Monday, Tuesday and Friday our core hours are 10-4. If you’re an early bird you can do 7-4, and if you’re a night owl 10-7 is fine too.
• Equity – We offer a generous share award package that means every employee has a stake in the business. We really are all in this together
• Health and wellbeing focus – We offer a healthcare cash plan, cycle to work schemes plus free healthy breakfast and lunch in the office. We’ll be sure to always prioritise your physical and mental health.
• £500 annual development budget for any learning, training and development opportunities. Courses, books, software – if it helps you in your role, we’ll help you get it.
• For working parents, we’re proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each month.
• Culture club – Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and more.
• You’ll get highly discounted Skin + Me, Hair + Me and Renew + Me products for you, and friends + family too.
• Generous employee referral scheme, if you know more fabulous people refer them to work with us too and you’ll get a bonus when they pass probation.
• Dog-friendly office with two very cute resident dogs!

More about Skin + Me:

There’s a huge problem in the world of skincare: people struggle with more than just how their skin looks. They also worry about how it makes them feel and how to manage it long-term. We’re on a mission to change that.

The truth is that achieving your best skin isn’t complicated. The secret? Using a stripped back routine with the best combination of active ingredients for your skin goals. The right products and knowledge make it possible to tackle everything from fine lines and wrinkles to adult acne, rosacea and pigmentation. We’re united in the belief that everyone should have access to expert advice, treatment plans and ingredients that work – minus the big price tag and the long dermatologist waitlist.

Skin + Me is a mission-driven start-up, building a pioneering online dermatology service powered by experts. We take customers through a simple online medical consultation and our prescribers formulate custom treatments that can’t be bought on the high street. Each one is personalised to the individual’s skin goals. It arrives in their letterbox each month and evolves alongside their skin – because everyone’s skin is different and no two journeys are the same.

Skin + Me secured £10 million in a series B funding round, reflecting the growing interest in expert-approved skincare. We’ve raised funding from some of the best-known direct-to-consumer entrepreneurs and VCs, including Octopus Ventures. Our highly experienced founding team comes from the likes of Facebook, Charlotte Tilbury, Tails.com and Graze.com.

Our journey has just begun and we’d love for you to join us as we change the face of skincare! Think you’re up for the challenge?

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