Senior Brand Ambassador Executive in London

Description

Skin + Me is a mission driven start-up with seriously big skin goals.

We're looking for a Brand Ambassador Senior Exec to join our Growth team.

This is a hybrid working role with three days a week in our Paddington HQ (Mon, Tue, Fri) and two days remote.

About the role

At + Me, we have built a community of Brand ambassadors who promote our brands such as Skin + Me to their followers.

You will be in charge of managing the whole programme — from selecting who joins, to engaging with our ambassadors, to devising strategies to increase sales.

This is an exciting opportunity to help shape a marketing channel we have only recently launched and turn it into a successful growth engine.

What you'll do

• Run the programme day to day across Skin + Me and Hair + Me — making sure new ambassadors are smoothly onboarded and existing ambassadors are being well looked after.
• Report on the performance of the channel - from outreach to number of ambassadors on the programme, to how many are actively posting and driving sales
• Use data to devise strategies to get more ambassadors positing and selling.
• Implement all engagement strategies such as email journeys, rewards or events.
• Manage the relationship with our agency partner, making sure they get clear directions
• Work with the social, CRM, influencer and customer service teams to bring in more direct applications, and turn more of them into active ambassadors.
• Help creators create compelling content, in line with our compliance requirements, and leverage this content where possible for other marketing channels
• Work with the Influencer Team Lead on automating processes where possible.
• Expand the programme to more + Me brands over time.

Who you are

These are the skills we're looking for. Even if you don't tick every box, but feel you're right for us, we'd still love to hear from you.

• You have worked on a creator, influencer or affiliate programme before, and you left it working better than you found it.
• You are personable. Creators like talking to you because you are useful to them.
• You like to build relationships with colleagues and have proven experience leveraging your network to improve your channel.
• You are able to work independently and are comfortable to turn for help when blocked.
• You are good with numbers. You can build a report, notice when one is wrong, and explain what it means to someone who did not build it.
• You have outstanding written communication skills.
• You have experience managing an agency or a supplier.
• You have an inquisitive mind and like to generate ideas and test them properly.

Why should you choose Skin + Me?

• A daily challenge – in a thrilling, entrepreneurial start-up environment, no two days will ever be the same.
• Make a difference – work within a revolutionary company that is focused on improving millions of lives.
• Serious commitment to growth – personal development is important to us and we’ll make sure we support your growth, and give you broad experience across your role.

Benefits

• Time off: 25 days holiday plus bank holidays.
• Hybrid & flexible: We are all remote on Wednesday and Thursday.

When we are in the office on Monday, Tuesday and Friday our core hours are 10-4.

If you're an early bird you can do 7-4, and if you're a night owl 10-7 is fine too.

Need more flexibility around your life – just let us know.

• Fuelled: free breakfast and lunch on office days, plus snacks and drinks.
• Growth: a £500 annual personal development budget.
• Family & health: healthcare cash plan, cycle-to-work, and a workplace nursery scheme (save tax/NI on childcare).
• The extras: a dog-friendly HQ (two resident pups), an active Culture Club, and heavily discounted products for you and 10 friends & family.
• More about Skin + Me, and the + Me Brands

In 2018, we set out to solve a problem that millions of people faced: not just struggling with their skin, but struggling to navigate skincare itself.

By combining dermatology expertise, pharmacy and technology, Skin + Me created a simpler, more personalised approach – and proved that expert-led care could reach people who'd never had access to it before.

That belief became the foundation of something bigger.

Today, + Me is the company behind Skin + Me, Hair + Me and Renew + Me, with more on the horizon.

We're not building a single brand.

We're building a category – one where clinical expertise, smart technology and real personalisation are the standard, not the exception.

Every brand we build starts with a real problem.

Every solution is rooted in science.

And every person who joins + Me becomes part of re-engineering personal care for more people, in more ways.