Junior Operations Manager 9-12 Month FTC (Maternity Leave Cover) in London

Skin + Me is a mission driven start-up with seriously big skin goals. We're looking for a junior operations manager to join our Operations Team on a 9-12 month fixed term contract. This is a full time role working Monday to Friday at our Facility in Park Royal, London.

What You’ll Do

• Report to the Production Manager and support the day-to-day running of production operations, developing a thorough understanding of every aspect of how the facility works.
• Support the production planning process, ensuring stock levels, schedules and rotas are maintained to meet demand and volume fluctuations.
• Investigate operational issues as they arise, driving root cause analysis and implementing corrective actions with the help of the process engineering team.
• Take an active role in continuous improvement projects, identifying inefficiencies and proposing data-driven solutions.
• Collaborate closely with Engineering, Quality, Maintenance and Supply Chain teams to ensure smooth and compliant production.
• Support audit readiness and ensure all operational processes are followed consistently and accurately.
• Maintain and develop reporting tools and dashboards to track key operational metrics.

Who You Are

• Significant experience in an operations or production environment, ideally within a fast-paced, high-growth or start-up setting.
• A natural problem solver with a hands‐on, can‐do attitude — you roll up your sleeves and get things done.
• Strong analytical skills with a solid working knowledge of Excel; SQL experience or the appetite to learn is a bonus.
• Highly organised and methodical, with a sharp eye for detail and the ability to juggle multiple priorities at once.
• A confident communicator who works well across teams but is equally comfortable working autonomously.
• Eager to learn quickly, take on responsibility and grow with the business — you see ambiguity as an opportunity, not an obstacle.
• Experience working directly with production or engineering teams is a plus, as is exposure to regulated industries such as food or pharmaceuticals.

Why should you choose Skin + Me?

• A daily challenge - in a thrilling, entrepreneurial start-up environment, no two days will ever be the same.
• Make a difference - work within a revolutionary company that is focused on improving millions of lives.
• Serious commitment to growth - personal development is important to us and we’ll make sure we support your growth, and give you broad experience across your role.
• Support network - the Skin + Me investors and advisors that you’ll have the opportunity to work with have built some of the world’s best consumer companies.

Benefits

• 25 Days Holiday (+ all the usual Bank Holidays) - It’s important to take a break and recharge, that’s why we offer a generous holiday allowance.
• Free Breakfast & Lunch - It’s important you are well fuelled for the day so we’ve got your breakfast and lunch covered. Plus drinks and snacks are available too!
• Health and wellbeing focus - We offer a healthcare cash plan, cycle to work schemes plus free healthy breakfast and lunch in the office. We’ll be sure to always prioritise your physical and mental health.
• £500 annual development budget for any learning, training and development opportunities. Courses, books, software - if it helps you in your role, we’ll help you get it.
• For working parents, we’re proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each month.
• Culture club - Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and more.
• You’ll get highly discounted Skin + Me products for you, and 10 friends + family too.
• Generous employee referral scheme, if you know more fabulous people refer them to work with us too and you’ll get a bonus when they pass probation.

More About Skin + Me and the +Me Brands

There’s a huge problem in the world of personal care: people struggle with more than just how their skin or hair looks. They’re navigating confidence, identity, and long-term health—all deeply personal and ever-changing. The +Me Brands exist to change that.

Skin + Me launched over six years ago with one mission: to revolutionise skincare through personalised, clinically‐effective treatment that’s simple, sustainable, and built around real results. Now a category leader and scale‐up success story, Skin + Me has delivered millions of personalised treatments through our signature Daily Doser and helped customers transform not just their skin—but how they feel in it.

From that foundation, we’re building out a powerful family of brands: Hair + Me brings prescription‐led, personalised treatment to the world of hair health, tackling concerns like thinning and loss with the same blend of dermatological expertise and tailored solutions. And now, Renew + Me is our latest evolution—an advanced prescription skincare brand created specifically for midlife women. Born from the insights of Skin + Me and designed to meet the unique needs of women 45+, Renew + Me couples hard‐working actives with deeply human insight to become the definitive skincare brand for this powerful life stage.

At +Me Brands, we advocate for real, long‐term change—whether it’s better skin, hair, or health. Our mission is rooted in personalisation, expert care, and building deep trust with our customers. No compromises. Just undeniable results.

We recently raised £10 million in Series B funding, backed by top‐tier investors like Octopus Ventures and leading DTC founders. Our founding team brings experience from some of the most trusted consumer brands in the world - Facebook, Charlotte Tilbury, Graze.com, and more.

With Skin + Me leading the way and our fast‐growing younger brands already gaining traction, the +Me journey is just getting started. We’re scaling fast—and we’d love for you to be part of it.