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For Companies At a Glance
- Tasks: Assist the Store Manager in daily operations and deliver exceptional customer experiences.
- Company: Join Skin Cupid, a leading Asian beauty retailer dedicated to skincare enthusiasts worldwide.
- Benefits: Enjoy competitive salary, employee discounts, and invitations to company events.
- Why this job: Be part of our flagship store launch and work with a passionate team in a vibrant environment.
- Qualifications: Previous retail supervisory experience, strong leadership skills, and a passion for skincare are essential.
- Other info: Candidates must be eligible to work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
About Us
Skin Cupid is a leading Asian beauty retailer, dedicated to bringing the best of Asian skincare to our global community. Our platform is a curated haven for skincare enthusiasts, offering a diverse range of high quality products sourced directly from the most reputable and innovative Asian beauty brands. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross borders beauty and wellness.
About the Role
We’re looking for an enthusiastic and highly organised Assistant Store Manager to join the team at Skin Cupid’s very first offline and flagship store. This is an exciting opportunity to help bring our online presence to life and set the standard for our in-store experience.
As the Assistant Store Manager, you’ll work closely with the Store Manager to ensure smooth daily operations, deliver an exceptional customer experience, and support the development of a passionate, high-performing team. You’ll act as a role model on the shop floor, combining expert product knowledge with excellent leadership and communication skills.
This role is perfect for someone who thrives in a customer-focused environment, has strong organisational abilities, and enjoys supporting a team to reach their full potential.
Responsibilities
- Support the Store Manager in the daily running of the store, ensuring a seamless and welcoming experience for every customer.
- Act as a leader on the shop floor, guiding and motivating the team to deliver exceptional customer service.
- Step into the Store Manager role when needed, managing operations, decision-making, and problem-solving.
- Assist with training and onboarding new team members, fostering a supportive and collaborative environment.
- Maintain high standards of visual merchandising, cleanliness, and stock presentation in line with Skin Cupid’s brand guidelines.
- Support with store performance monitoring, KPI tracking, and implementing improvement strategies.
- Handle customer queries and resolve issues efficiently, ensuring every interaction reflects Skin Cupid’s values.
- Collaborate with the HQ team to ensure store promotions, product launches, and brand initiatives are executed smoothly.
We Are Looking For
- Previous experience in a retail supervisory or assistant manager role, ideally within beauty or skincare.
- Genuine passion for skincare and beauty, with strong product knowledge or the eagerness to learn quickly.
- Strong leadership and interpersonal skills, with the ability to inspire and support a team.
- Excellent communication skills, both with customers and team members.
- Highly organised, with the ability to manage multiple priorities in a fast-paced environment.
- Problem-solving mindset, proactive attitude, and flexibility to adapt to changing needs.
Why Join Us
- Be part of a milestone moment in Skin Cupid’s journey as we open our very first flagship store.
- Work alongside a passionate, supportive team who share your love for skincare.
- Enjoy a collaborative and positive working environment where your contributions truly make an impact.
- Competitive salary based on experience.
- Employee discount and the opportunity to try new products before they launch.
- Invitations to company events and team dinners.
All candidates must be eligible to work in the United Kingdom.
If you love working in a tight-knit team, thrive in a customer-facing environment, and are excited about skincare, you’ve found just the place!
Retail Store Manager Assistant employer: Skin Cupid
Contact Detail:
Skin Cupid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager Assistant
✨Tip Number 1
Familiarise yourself with Skin Cupid's product range and brand values. Understanding the unique aspects of Asian skincare will not only help you connect with customers but also demonstrate your genuine passion for the industry during your interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Be ready to discuss specific situations where you successfully resolved conflicts or improved team performance, as this will highlight your suitability for the Assistant Store Manager position.
✨Tip Number 3
Research the latest trends in beauty and skincare, particularly those relevant to Asian products. Being knowledgeable about current market trends will allow you to engage in meaningful conversations with both customers and the hiring team, showcasing your commitment to the role.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple priorities in a fast-paced environment. Think of examples from your past experiences that illustrate your ability to maintain high standards while juggling various tasks, which is crucial for the role at Skin Cupid.
We think you need these skills to ace Retail Store Manager Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, especially any supervisory roles. Emphasise your passion for skincare and beauty, as well as any specific product knowledge you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly your leadership abilities and customer service experience.
Showcase Your Organisational Skills: In your application, provide examples of how you've successfully managed multiple priorities in a fast-paced environment. This could include specific instances where you improved team performance or enhanced customer experiences.
Highlight Team Collaboration: Discuss your experience working in a team setting, particularly in training or mentoring new members. Skin Cupid values a supportive environment, so demonstrating your ability to inspire and motivate others will be beneficial.
How to prepare for a job interview at Skin Cupid
✨Show Your Passion for Skincare
Make sure to express your genuine enthusiasm for skincare and beauty during the interview. Share any personal experiences or knowledge you have about Asian beauty products, as this will demonstrate your commitment to the brand and its values.
✨Highlight Your Leadership Skills
Since the role involves supporting the Store Manager and leading a team, be prepared to discuss your previous leadership experiences. Provide examples of how you've motivated a team or resolved conflicts in a retail environment.
✨Demonstrate Organisational Abilities
The Assistant Store Manager needs to juggle multiple tasks efficiently. Be ready to talk about how you prioritise tasks and manage time effectively, especially in fast-paced situations. Consider sharing specific strategies you've used in past roles.
✨Prepare for Customer Service Scenarios
Customer service is key in this role, so think of examples where you've successfully handled customer queries or complaints. Show that you can maintain a positive attitude and reflect the company's values in every interaction.
