Retail Sales Assistant - John Lewis Concession (Kingston) in Kingston upon Thames

Skin Cupid is the UK's go-to destination for Korean skincare, trusted by a community of skincare lovers who rely on us for honest advice, expertly curated products, and a genuine love for Asian beauty.

Having launched our first flagship store in London, we're now bringing the energy of Skin Cupid shop-in-shops into John Lewis. This is a pivotal moment in our growth story, and the beauty consultants we hire for these roles will be at the very heart of it.

About the Role

This is a concession-based role at the John Lewis Kingston location.

As our Beauty Consultant on the ground, you\'ll be the representative of Skin Cupid in your store, which means you won\'t just be doing the job, you\'ll be owning it. You\'ll run the Skin Cupid stand independently, bring your own energy and expertise to every customer interaction, and build genuine relationships with customers.

Day-to-day, you\'ll be guiding customers through the world of skincare and Asian beauty: understanding their skin, recommending the right products, and making every visit feel like a conversation with someone who is truly consultative. If you\'re self-driven, deeply passionate about skincare, and thrive when given real responsibility, this could be exactly the kind of role you\'ve been looking for.

What You\'ll Be Doing

• Providing personalised skincare consultations — understanding each customer\'s skin type, concerns, and goals to recommend products that genuinely work for them.
• Educating customers on Asian beauty ingredients, product benefits, and how to build effective skincare routines.
• Welcoming customers with warmth and expertise, making Skin Cupid a destination people actively seek out within the store.
• Running the stand independently: managing stock levels, maintaining visual merchandising standards, and keeping everything looking and functioning at its best.
• Building a positive, professional working relationship with John Lewis staff and management — you\'ll be a Skin Cupid ambassador in their environment, and how you show up matters.
• Staying sharp on product knowledge, new launches, and K-beauty trends so you can always give customers accurate, confident advice.
• Keeping Skin Cupid HQ informed: flagging needs, sharing customer feedback, and communicating anything that needs attention.

What We\'re Looking For

This role is for you if:

• K-beauty and/or skincare isn\'t just an interest; it\'s something you actively follow, research, and care about. You can be confident in holding a detailed conversation about products, ingredients and skin concerns.
• You\'re warm, approachable, and consultative, and you love being around people.
• You\'re comfortable being the sole brand representative in a space, and you see that independence as an opportunity.
• You\'re reliable, professional, and happy working weekends as part of your regular schedule.
• You\'re eligible to work in the United Kingdom.

Why Join Team Cupid?

• Be one of the first Skin Cupid concession consultants in the UK, a genuinely pioneering role as the brand expands into John Lewis.
• Take on real responsibility and ownership from day one. This isn\'t a role where you blend into the background.
• Grow your expertise in one of the fastest-moving beauty categories in the UK, with a brand that takes product knowledge seriously.
• Be part of something that\'s growing fast, and have a real stake in how Skin Cupid shows up in new spaces.
• Work in a trusted, well-established retail environment with the support of both the John Lewis team around you and Skin Cupid HQ behind you.