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For Companies At a Glance
- Tasks: Drive our e-commerce strategy and enhance the online shopping experience.
- Company: Join Skin Cupid, a top e-commerce platform for Asian skincare enthusiasts.
- Benefits: Enjoy product trials, employee discounts, and fun company events.
- Why this job: Be part of a dynamic team in a fast-growing beauty market with a focus on innovation.
- Qualifications: 3+ years in e-commerce, preferably in beauty; skills in Shopify and analytics are a must.
- Other info: Must be eligible to work in the UK; thrive in a collaborative environment.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
About Us
Skin Cupid is a leading e-commerce platform dedicated to bringing the best of Asian skincare to our global community. Our platform is a curated haven for skincare enthusiasts, offering a diverse range of high-qualityhigh quality products sourced directly from the most reputable and innovative Asian beauty brands. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross borders beauty and wellness.
About the Role
As the E-commerce Specialist at Skin Cupid, you'll be integral to advancing our e-commerce strategy, spearheading initiatives to fortify our digital footprint and cement our leadership in the skincare market. Drawing on your expertise in e-commerce operations, you'll design and execute strategies that fuel growth, improve engagement, and optimise the overall customer experience.
Responsibilities
- Ecommerce Strategy: Develop and implement a comprehensive e-commerce strategy aligned with the company’s overall business goals, focusing on driving sales, customer acquisition, and retention.
- Website Management: Oversee the day-to-day management of the company’s e-commerce website. Implement and monitor on-site promotions, category updates, and SEO optimisations. Follow up on A/B tests and campaigns with post-launch analysis and recommendations for improvements.
- Project Lead: Spearhead and implement large-scale projects such as website redesigns, optimisations, and new feature implementations.
- Consumer Experience: Develop a deep understanding of customer behaviours through web analytics tools. Provide actionable insights and implement changes to the website to optimise the customer journey.
- Sales Optimisation: Identify opportunities to increase average order value, conversion rates, and customer lifetime value through upselling, cross-selling, and personalisation strategies.
- Marketplace Management: Support the listing, updating, and optimising listings on multiple e-commerce platforms.
- Analytics and Reporting: Monitor and analyse website performance, traffic, and sales data, providing regular reports to senior management with actionable insights.
- Vendor Management: Manage relationships with external vendors and service providers, including web developers, payment processors, and shipping partners.
- Compliance: Ensure the e-commerce platform complies with all relevant regulations, including data protection and consumer rights.
We're looking for:
- Minimum of 3 years of experience in e-commerce management, preferably within the beauty industry.
- Proficiency with Shopify, content management systems (CMS), web analytics tools (e.g., Google Analytics), and Digital Marketing Tools. Basic HTML/CSS Knowledge is a plus.
- Strong analytical skills with experience using various tools and dashboards.
- Experience running and analysing A/B tests and personalisation campaigns.
- Ability to interpret data, generate insights, and make data-driven decisions.
- Strong organisational and project management skills, with the ability to manage multiple projects simultaneously.
- Good understanding of marketplaces such as Amazon, TikTok Shop etc.
- An excellent problem-solving mindset and ability to handle unexpected challenges with professionalism and tact.
- Excellent attention to detail
- Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
All candidates must be eligible to work in the United Kingdom.
What We Offer
If you love working in a tight-knit team, you have found just the place!
- A dynamic and collaborative work environment in a fast-growing beauty company
- Employee discount on products
- Hybrid work model (3 times a week at our London office)
- Free products and access to new releases before they come to the market
- Regular company events, team lunches/dinners
- Office snacks
Ecommerce Specialist employer: Skin Cupid
Contact Detail:
Skin Cupid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Specialist
✨Tip Number 1
Familiarize yourself with the latest trends in e-commerce, especially within the beauty industry. Understanding what’s currently popular can help you speak confidently about how you can contribute to Skin Cupid's growth.
✨Tip Number 2
Showcase your experience with platforms like Shopify and your knowledge of SEO strategies. Be ready to discuss specific examples of how you've successfully managed e-commerce operations in the past.
✨Tip Number 3
Prepare to demonstrate your analytical skills by discussing how you've used tools like Google Analytics to drive decisions. Highlight any insights you've generated that led to improved sales or customer engagement.
✨Tip Number 4
Emphasize your ability to work in a fast-paced environment. Share examples of how you've effectively managed multiple projects simultaneously, showcasing your organizational skills and attention to detail.
We think you need these skills to ace Ecommerce Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce management, especially within the beauty or fashion industry. Emphasize your proficiency with tools like Shopify and Google Analytics.
Craft a Compelling Cover Letter: In your cover letter, express your passion for skincare and e-commerce. Discuss how your skills align with Skin Cupid's mission and how you can contribute to their growth and customer experience.
Showcase Your Analytical Skills: Provide examples of how you've used data to drive decisions in previous roles. Mention specific tools you've used and the impact your insights had on sales or customer engagement.
Highlight Your Problem-Solving Abilities: Share instances where you've successfully navigated challenges in e-commerce operations. This will demonstrate your ability to thrive in a fast-paced environment and manage multiple priorities.
How to prepare for a job interview at Skin Cupid
✨Show Your E-commerce Expertise
Be prepared to discuss your previous experience in e-commerce management, especially within the beauty or fashion industry. Highlight specific strategies you've implemented that drove sales and improved customer engagement.
✨Demonstrate Your Analytical Skills
Since the role involves monitoring website performance and using tools like Google Analytics, be ready to share examples of how you've used data to make informed decisions. Discuss any insights you've generated and how they impacted your previous projects.
✨Familiarize Yourself with SEO and Marketplaces
Understand the basics of SEO, SEM, and PPC, as well as how to optimize listings on platforms like Amazon and TikTok Shop. Be prepared to discuss your approach to improving search visibility and driving traffic to e-commerce sites.
✨Emphasize Your Problem-Solving Skills
The fast-paced environment at Skin Cupid requires quick thinking and adaptability. Share examples of unexpected challenges you've faced in previous roles and how you successfully navigated them while maintaining professionalism.
