Northern Ireland Transformation Manager - NHS - Short term contract (Hiring Immediately) in Lisburn

The role involves being part of the Transformation team and collaborating with the Client Operations team. We are a passionate, customer-first group that represents Skin Analytics to our partners. Our aim is to simplify the use of our cutting-edge technology for our partners.

Location: The role will be home-based in Northern Ireland and will involve travelling across the region. The objective is to support all Primary Care practices in referring their patients to use this technology prior to referral to secondary care. A car and a driving licence are required for this role.

You will be responsible for:

• Project managing the implementation of our service with primary care partners in Northern Ireland;
• Being the face of Skin Analytics to partners and ensuring their needs are met;
• Supporting with training and troubleshooting;
• Supporting with hardware and testing;
• Supporting with system configuration and user support;
• Supporting post-launch to optimise ways of working and use of the technology.

This role is ideal for those who want to learn how to implement innovative technology to improve healthcare. The pathways you’ll be implementing are among the first of their kind. The role reports directly to our Head of NHS Transformation, Lyndsey Reeves.

Suitable backgrounds could include change management, customer success, account management, project management, consulting, or software implementation within healthcare. An existing understanding of the Primary Care landscape in Northern Ireland is essential.

Success will be measured by your ability to understand the region and partners quickly, flexibly meet their needs to launch services rapidly, confidently train and support partners, and escalate issues to Line Management. You will also work collaboratively with other teams in Skin Analytics to provide partners with the best possible experience and offer feedback to shape strategic conversations.

At the end of the contract, you will have successfully enabled access to this service for all registered patients in NI through every practice.

Requirements:

• 3+ years’ experience in change management, project management, consulting, account management, or software implementation in a healthcare setting;
• Experience training service users and being in a customer-facing role;
• Experience of primary care in Northern Ireland;
• Experience implementing change and managing varied stakeholders and communications;
• A driving licence is essential.

Behaviours and values needed:

• Strong interpersonal skills to build relationships with partners and understand their needs;
• An organised and diligent approach;
• The ability to multi-task;
• A pro-active attitude and problem-solving mindset.

About Skin Analytics:

Skin Analytics is an award-winning health tech company that works with dermatology teams to deploy world-leading skin cancer pathways using AI as a medical device, DERM. Following our recent £15M series B funding round and regulatory milestones, we are ready to scale internationally. We are proud to epitomise AI for good - with a Class III CE mark, DERM is the only AI as a medical device approved to make clinical decisions autonomously in the cancer space. DERM is deployed at more than 28 NHS organisations, supporting dermatology teams to build sustainable services that enable quicker access to skin cancer diagnosis. We also collaborate with some of the largest health insurers to reach patients in their homes and are now operating in 6 countries. We are a team of passionate people on a mission to build a future where no one dies from skin cancer.

Benefits:

• Competitive salary;
• Private healthcare;
• 25 days annual leave + 5 days.