Head of Customer Operations & Transformation

Head of Customer Operations & Transformation

Full-Time No working from home possible
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At a Glance

  • Tasks: Lead customer operations and transformation for AI-driven skin cancer pathways.
  • Company: Health tech innovator focused on skin cancer solutions.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Join a mission-driven team dedicated to improving patient outcomes.
  • Why this job: Make a real difference in healthcare with cutting-edge technology.
  • Qualifications: Proven leadership in operations and experience in health tech.

Skin Analytics, a health tech company deploying AI-driven skin cancer pathways, seeks an Operations leader to own end-to-end delivery from implementation to live operations. You will be the trusted cross-functional lead coordinating Transformation, Client Operations and IT, maintaining a safe, reliable service for NHS and international partners.

You will shape scalable processes, drive data-driven decisions, manage incidents, and champion automation across teams while upholding data protection.

Head of Customer Operations & Transformation employer: Skin Analytics

At Skin Analytics, we are not just a health tech company; we are a passionate team dedicated to eradicating skin cancer through innovative AI solutions. Our vibrant work culture fosters collaboration and continuous learning, while our commitment to employee growth is reflected in our generous training budget and regular development discussions. With competitive salaries, share options, and a range of benefits including private healthcare and enhanced parental leave, we offer a rewarding environment for those looking to make a meaningful impact in healthcare.

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Contact Details:

Skin Analytics Recruitment Team

We think you need these skills to ace Head of Customer Operations & Transformation

Operations Management
Cross-Functional Leadership
Process Improvement
Data-Driven Decision Making
Incident Management
Automation
Client Operations