At a Glance
- Tasks: Lead customer operations and transformation for a patient-focused healthtech service.
- Company: Join Skin Analytics Ltd, a pioneering company in health technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and team mentorship.
- Why this job: Make a real difference in healthcare by improving customer service delivery.
- Qualifications: Experience in operations leadership and a background in healthtech is essential.
The predicted salary is between 60000 - 80000 Β£ per year.
Skin Analytics Ltd is seeking a senior operations leader to own the end-to-end delivery of customer services from implementation through live operations.
You will coordinate across Commercial, Clinical, Regulatory, Product and Engineering to ensure a safe, reliable and scalable patient-focused service.
You will drive process improvements, governance and incident response while mentoring teams and managing an external IT vendor.
A healthtech background and data protection focus are highly valued.
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Head of Customer Operations & Transformation employer: Skin Analytics Ltd
At Skin Analytics Ltd, we pride ourselves on being an exceptional employer in Greater London, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through tailored development opportunities and a supportive environment where your contributions directly impact our international expansion. With competitive salaries, share options, and private healthcare, we ensure that our team members are well-rewarded for their dedication and expertise.