At a Glance
- Tasks: Lead customer operations and ensure seamless service delivery for NHS and partners.
- Company: Skin Analytics, a pioneering HealthTech company focused on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to transforming health services.
- Why this job: Make a real difference in healthcare by optimising customer service operations.
- Qualifications: Proven experience in operations management and strong analytical skills.
The predicted salary is between 63000 - 77000 £ per year.
Skin Analytics is seeking a seasoned Operations Lead to own the end-to-end delivery of customer services from implementation through live operations. You will coordinate across Transformation, Client Operations and other functions to ensure a reliable and scalable service for NHS, partners and patients.
The role requires strong incident management, process excellence and data-driven decision making, with responsibility for governance, regulatory compliance and vendor management.
Head of Customer Operations — Scale AI HealthTech Delivery employer: Skin Analytics Ltd
At Skin Analytics Ltd, we pride ourselves on being an exceptional employer in Greater London, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through tailored development opportunities and a supportive environment where your contributions directly impact our international expansion. With competitive salaries, share options, and private healthcare, we ensure that our team members are well-rewarded for their dedication and expertise.
