At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing shopping experience.
- Company: Join SKIMS, a brand revolutionising underwear and loungewear with inclusivity at its core.
- Benefits: Enjoy competitive pay, generous discounts, health benefits, and a supportive work environment.
- Other info: Flexible hours and opportunities for personal growth in a collaborative culture.
- Why this job: Be a part of a brand that values innovation and empowers diverse voices.
- Qualifications: Previous retail supervisory experience and a passion for fashion are essential.
The predicted salary is between 50000 - 58000 € per year.
SKIMS is a solutions‑oriented brand creating the next generation of underwear, loungewear, and shapewear. As a Supervisor, you drive daily results and lead moments on the sales floor. You’re a role model for delivering excellent customer experiences and help create a high performing, inclusive, and cohesive environment. You support daily operations, coach Team Members in the moment, and help bring our values to life during each shift. Your passion for our brand, strong leadership skills, and ability to create a positive shopping environment will drive the success of our store.
Responsibilities
- Lead with a Customer Obsessed mindset by delivering warm, intentional, and personalized service on the floor and modeling those behaviours for the team.
- When you are assigned as the Sales Floor Captain, you drive performance through zone management, coaching, and team motivation.
- Ensure daily tasks and operational priorities are executed with a lens of Operational Excellence, including opening/closing procedures, cash management accuracy, and store cleanliness.
- Coach Team Members on selling behaviours, product knowledge, and styling support that connect product features to the customer's needs.
- Deliver feedback and support individual growth moments by encouraging Learning Agility within the team.
- Help facilitate the training and onboarding of new Team Members.
- Support consistent reinforcement of our standards, brand values, and store policies.
- Maintain strong product knowledge and support execution of product launches, restocks, and floor updates.
- Assist the leadership team in achieving store KPIs goals and Drive Results by tracking sales performance, setting goals with the team, and celebrating wins!
- Partner with leaders to monitor inventory levels, visual standards, and product availability throughout the day.
- Communicate openly and respectfully with the team, helping to Inspire Yourself & Others and build a positive, inclusive culture.
- Proactively step in to resolve customer issues with empathy, speed, and ownership.
- Support execution of daily action plans, zone assignments, and shift recaps in partnership with Store and Assistant Leaders.
Requirements
- Previous experience in a supervisory or management role in retail, preferably in fashion or related industry.
- Passion for the SKIMS brand and our mission to serve the team and customers through innovation and inclusivity.
- Strong ability to lead by example and motivate a team in a fast paced environment.
- Excellent communication and interpersonal skills.
- Passion and focus on team collaboration and customer connection.
- Ability to use sales data and feedback to improve team performance and drive business results.
- Strong attention to detail and ability to uphold visual and operational standards.
- Strong communicator who can share expectations, give feedback, and respond to challenges with confidence.
- Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift.
- Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift.
Full Time Availability Requirements: Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.
Benefits & Total Rewards
- Competitive Pay with a performance based Bonus structure.
- 401(k) plan.
- Generous employee discount.
- Paid Time Off.
- Comprehensive Health, Dental, Vision, and Life Insurance Plans.
- Mental Health benefits to support your wellbeing.
- Paid Parental Leave.
- Employee Referral Bonus Program.
SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation. Our team thrives on collaboration, mutual support, and a shared passion for excellence.
Compensation: $28.00 / hour
Supervisor - Fashion Square Scottsdale in Sunderland employer: SKIMS
At SKIMS, we pride ourselves on being an exceptional employer that champions inclusivity and innovation in the fashion industry. As a Supervisor at our Fashion Square Scottsdale location, you will enjoy competitive pay, comprehensive health benefits, and a supportive work culture that prioritises employee growth and collaboration. Join us to lead a passionate team, drive results, and create memorable customer experiences in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Fashion Square Scottsdale in Sunderland
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with SKIMS' products and values. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or resolved conflicts. Being able to share these stories will show that you can lead by example and create a positive environment on the sales floor.
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've gone above and beyond for customers in the past. This role is all about delivering excellent experiences, so let them know you’re all about that customer-obsessed mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SKIMS family and ready to contribute to our mission.
We think you need these skills to ace Supervisor - Fashion Square Scottsdale in Sunderland
Some tips for your application 🫡
Show Your Passion for SKIMS:When you're writing your application, let your love for the SKIMS brand shine through! Share why you’re excited about our mission and how you can contribute to creating an inclusive and innovative environment.
Highlight Your Leadership Skills:As a Supervisor, we want to see your leadership chops! Talk about your previous experience in retail management, focusing on how you've motivated teams and driven results in a fast-paced setting.
Be Customer Obsessed:Make sure to emphasise your customer service skills. We’re all about delivering warm and personalised experiences, so share examples of how you've gone above and beyond for customers in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to get your application and for you to stay updated on your progress. We can’t wait to hear from you!
How to prepare for a job interview at SKIMS
✨Know the Brand Inside Out
Before your interview, dive deep into SKIMS' mission and values. Understand their product lines and what makes them unique in the fashion industry. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Highlight how you motivated your team and drove results, especially in a fast-paced retail environment. This will demonstrate that you can embody the leadership qualities SKIMS is looking for.
✨Emphasise Customer Experience
Be ready to discuss how you prioritise customer service. Share specific instances where you went above and beyond to create a positive shopping experience. This aligns perfectly with the 'Customer Obsessed' mindset that SKIMS values.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are eager to engage, which is crucial for fostering a positive team culture.
