Regent Street Full time Team Members in London

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear. We set new standards with our game-changing product and are a driving force within pop-culture. The Team Member role is responsible for bringing SKIMS to life for our customers. You foster a positive environment while delivering an exceptional store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store and be a champion of our mission and values. You inspire others through connection and education. You love styling our customers and are focused on exceeding individual goals. You thrive in a fast-paced environment and can work in various zones of the store. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.

Key Responsibilities

• Greet every customer with warmth, authenticity, poise, and intention. With a customer obsessed mindset, you create inclusive, personalized, and elevated experiences that reflect our mission and values.
• Learn our product stories, sizing, and fit so you can confidently and thoughtfully support each customer and build trust. Your product knowledge helps turn first-time visitors into loyal customers!
• Use elevated body language, professional tone, and refined selling behaviours to maintain a premium brand feel, even in a fast-paced, high traffic environment.
• Stay focused and aware during busy peak hours, keeping the floor stocked, clean, and organized. You bring operational excellence to life by moving with urgency and efficiency, while keeping the customer experience as the top priority.
• Leverage our company tools, resources, and the support of your team. When things change or challenges come up, you remain calm, clear, and prioritise the customer.
• Stay flexible and step into different zones of the store as needed. With learning agility, you embrace coaching and change with professionalism, adapting quickly and staying focused on your development.
• Be curious and ask questions! You take feedback seriously and look for opportunities to make your work better each day.
• Bring energy and intention to every shift. You're here to collectively drive results by helping meet store goals, using our tools and training resources, and supporting the customer experience.
• Hold yourself to a high standard of excellence. Your consistency and accountability help foster a high-performing culture.
• Communicate openly and with professionalism, listen actively, and contribute to a team culture built on support and trust. You inspire yourself and others by collaborating, taking initiative, and creating space where everyone can thrive.
• Celebrate what makes each customer and Team Member. You champion our mission through inclusivity, strong product knowledge, and a passion for helping others.

Skills, Knowledge and Expertise

• Full Time Availability Requirements: OPEN AVAILABILITY
• You must be 18 years of age or older to apply for this role.
• A passion for customer service and a genuine desire to help others.
• Ability to work efficiently in a fast-paced, premium retail environment with professionalism.
• Strong communication skills with a proactive, solutions-oriented approach.
• Eagerness to learn and grow! Open to feedback, training, and new responsibilities.
• Previous experience in retail, service, or hospitality is a plus but not required.
• A fan of SKIMS, our product, and our values.
• Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift.
• Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift.
• Does not want to be an influencer.

Benefits

• When you join SKIMS, you’re joining a fast-growing company with opportunities for career development, creativity, and impact. We’re building something special, and we take care of our people along the way.
• Generous Employee Discount.
• Paid sick time.
• Mental Health Resources for your wellbeing.
• Join a passionate, customer obsessed team with a strong focus on inclusion and innovation.
• Hands-on experience with best-in-class product, service, and operational training.

SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation. Our team thrives on collaboration, mutual support, and a shared passion for excellence.