SKIMS is seeking a proactive CX Operations & Support Specialist, EMEA based in London, with 2–4+ years in ecommerce or customer service. The hybrid role involves supporting customer experience, fulfillment, logistics, and fraud prevention, linking frontline teams with operations.
You will investigate escalations, manage carrier issues, support fraud processes, and collaborate across departments to improve the customer journey.
#J-18808-LjbffrLondon-Based EMEA CX Operations Specialist employer: SKIMS
At SKIMS, we pride ourselves on being an exceptional employer that values creativity, inclusivity, and personal growth. As a Team Member, you'll enjoy a supportive work culture that prioritises your wellbeing with generous employee discounts, paid sick time, and mental health resources. Join our passionate team in a fast-paced environment where you can make a meaningful impact while developing your skills and contributing to our mission of delivering outstanding customer experiences.
