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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join SKIMS, a forward-thinking brand revolutionising underwear and loungewear.
- Benefits: Enjoy competitive pay, generous discounts, health benefits, and paid time off.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be a part of a brand that values innovation, inclusivity, and teamwork.
- Qualifications: Retail supervisory experience and a passion for fashion are essential.
The predicted salary is between 50000 - 58000 £ per year.
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, and shapewear. As a Supervisor, you drive daily results and lead moments on the sales floor. You’re a role model for delivering excellent customer experiences and help create a high performing, inclusive, and cohesive environment. You support daily operations, coach Team Members in the moment, and help bring our values to life during each shift. Your passion for our brand, strong leadership skills, and ability to create a positive shopping environment will drive the success of our store.
Responsibilities
- Lead with a Customer Obsessed mindset by delivering warm, intentional, and personalized service on the floor and modeling those behaviours for the team.
- When you are assigned as the Sales Floor Captain, you drive performance through zone management, coaching, and team motivation.
- Ensure daily tasks and operational priorities are executed with a lens of Operational Excellence, including opening/closing procedures, cash management accuracy, and store cleanliness.
- Coach Team Members on selling behaviours, product knowledge, and styling support that connect product features to the customer's needs.
- Deliver feedback and support individual growth moments by encouraging Learning Agility within the team.
- Help facilitate the training and onboarding of new Team Members.
- Support consistent reinforcement of our standards, brand values, and store policies.
- Maintain strong product knowledge and support execution of product launches, restocks, and floor updates.
- Assist the leadership team in achieving store KPIs goals and Drive Results by tracking sales performance, setting goals with the team, and celebrating wins!
- Partner with leaders to monitor inventory levels, visual standards, and product availability throughout the day.
- Communicate openly and respectfully with the team, helping to Inspire Yourself & Others and build a positive, inclusive culture.
- Proactively step in to resolve customer issues with empathy, speed, and ownership.
- Support execution of daily action plans, zone assignments, and shift recaps in partnership with Store and Assistant Leaders.
Requirements
- Previous experience in a supervisory or management role in retail, preferably in fashion or related industry.
- Passion for the SKIMS brand and our mission to serve the team and customers through innovation and inclusivity.
- Strong ability to lead by example and motivate a team in a fast paced environment.
- Excellent communication and interpersonal skills.
- Passion and focus on team collaboration and customer connection.
- Ability to use sales data and feedback to improve team performance and drive business results.
- Strong attention to detail and ability to uphold visual and operational standards.
- Strong communicator who can share expectations, give feedback, and respond to challenges with confidence.
- Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift.
- Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift.
- Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.
Benefits + Total Rewards
- Competitive Pay with a performance based Bonus structure.
- 401(k) plan.
- Generous employee discount.
- Paid Time Off.
- Comprehensive Health, Dental, Vision, and Life Insurance Plans.
- Mental Health benefits to support your wellbeing.
- Paid Parental Leave.
- Employee Referral Bonus Program.
SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation. Our team thrives on collaboration, mutual support, and a shared passion for excellence.
Compensation: $28.00 / hour
Supervisor - Woodbury Commons in England employer: SKIMS
Contact Detail:
SKIMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Woodbury Commons in England
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with SKIMS' products and values. When you walk into that interview, let your passion shine through – it’ll show you’re not just another candidate, but someone who truly cares about the brand.
✨Tip Number 2
Practice your leadership skills before the big day! Think of examples where you've motivated a team or resolved conflicts. Being able to share these experiences will demonstrate your ability to lead and inspire others on the sales floor.
✨Tip Number 3
Don’t forget to showcase your customer service skills! Prepare to discuss how you’ve gone above and beyond for customers in the past. Remember, at SKIMS, it’s all about creating a positive shopping experience, so let that enthusiasm come through!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SKIMS family. Let’s get you that supervisor role!
We think you need these skills to ace Supervisor - Woodbury Commons in England
Some tips for your application 🫡
Show Your Passion for SKIMS: When you're writing your application, let your love for the SKIMS brand shine through! Share why you’re excited about our mission and how you can contribute to creating an inclusive and innovative environment.
Highlight Your Leadership Skills: As a Supervisor, we want to see your leadership chops! Make sure to include examples of how you've motivated teams in the past and how you’ve delivered excellent customer experiences. This is your chance to show us what makes you a great role model!
Be Specific About Your Experience: Don’t just list your previous roles; tell us about your achievements! Use specific examples that demonstrate your ability to drive results, manage operations, and coach team members. We love details that paint a clear picture of your capabilities.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the SKIMS family!
How to prepare for a job interview at SKIMS
✨Know the Brand Inside Out
Before your interview, dive deep into SKIMS' mission and values. Understand their products and what makes them unique. This will not only show your passion for the brand but also help you connect your experiences to their goals during the conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or resolved conflicts. Highlighting your ability to inspire and coach will resonate well with the interviewers looking for a strong Supervisor.
✨Demonstrate Customer Obsession
Be ready to discuss how you've delivered exceptional customer service in previous roles. Share specific stories where you went above and beyond to meet customer needs, as this aligns perfectly with SKIMS' focus on creating positive shopping experiences.
✨Emphasise Team Collaboration
Talk about your experience working in a team environment and how you foster collaboration. Mention any strategies you've used to build an inclusive culture, as this is crucial for maintaining a cohesive team at SKIMS.