At a Glance
- Tasks: Manage orders and support franchise partners in a fast-paced environment.
- Company: Join SKIMS, a brand redefining modern apparel with a focus on innovation.
- Benefits: Full-time role with opportunities for growth in a creative and inclusive culture.
- Other info: Dynamic work environment with a focus on collaboration and career development.
- Why this job: Be part of a game-changing team that values creativity and operational excellence.
- Qualifications: Detail-oriented with strong problem-solving skills and a passion for fashion.
The predicted salary is between 35000 - 45000 £ per year.
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody.
At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers.
We're disrupting the industry with our game-changing product and culturally driven creative and are looking for an EMEA Omni Brand Operations Coordinator to join us in building the next generation of intimates.
As we continue to expand our retail footprint across EMEA through owned stores, concessions and franchise partnerships, we are committed to delivering operational excellence and exceptional service across all channels. We are looking for a proactive, detail-oriented, and solutions-driven coordinator to support our growing EMEA Operations team in London.
Key Responsibilities:- Manage and process franchise, retail and concession orders across EMEA markets, ensuring accuracy and timely execution.
- Act as a key operational contact for franchise partners, retail stores and concession teams, providing day-to-day support and issue resolution.
- Monitor order lifecycle from order placement through to delivery and store receipt.
- Coordinate closely with our 3PLs in Europe and UK and Logistics and Retail Teams to ensure smooth product flow and on-time deliveries.
- Support new store openings and seasonal launches from an operational perspective.
- Prepare and manage shipping documentation, export paperwork and operational requirements for international outbound deliveries where required from the EU DC and CFS.
- Partner with Sales, Finance and Accounts Receivable teams to resolve issues.
EMEA Omni Brand Operations Coordinator, EMEA- London Based employer: SKIMS
At SKIMS, we pride ourselves on being an exceptional employer that values creativity, inclusivity, and personal growth. As a Team Member, you'll enjoy a supportive work culture that prioritises your wellbeing with generous employee discounts, paid sick time, and mental health resources. Join our passionate team in a fast-paced environment where you can make a meaningful impact while developing your skills and contributing to our mission of delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Omni Brand Operations Coordinator, EMEA- London Based
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like SKIMS, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like SKIMS!
We think you need these skills to ace EMEA Omni Brand Operations Coordinator, EMEA- London Based
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at SKIMS, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at SKIMS and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show SKIMS that you’re ready to jump in and contribute right away!
How to prepare for a job interview at SKIMS
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
