At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join SKIMS, a forward-thinking brand in underwear and loungewear.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Exciting environment with chances to develop your career.
- Why this job: Be a role model and make a real impact on the store's success.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, and shapewear. As a Supervisor, you drive daily results and lead moments on the sales floor. You’re a role model for delivering excellent customer experiences and help create a high performing, inclusive, and cohesive environment. You support daily operations, coach Team Members in the moment, and help bring our values to life during each shift. Your passion for our brand, strong leadership skills, and ability to create a positive shopping environment will drive the success of our store.
Responsibilities
- Lead with a Customer Obsessed mindset by delivering warm, intentional, and personalized service on the floor and modeling those behaviors for the team.
- When you are assigned as the Sales Floor Captain, you drive performance through zone management, coaching, and team motivation.
- Ensure daily tasks and operational priorities are executed with a lens of Operational Excellence, including opening/closing procedures, cash management accuracy, and store cleanliness.
- Coach Team Members on selling behaviors, product knowledge, and styling support that connect product features to the customer's needs.
- Deliver feedback and support individual growth moments by encouraging Learning Agility within the team.
- Help facilitate the training and onboarding of new Team Members.
- Support consistent reinforcement of our standards, brand values, and store policies.
- Maintain strong product knowledge and support execution of product launches, restocks, and floor updates.
- Assist the leadership team in achieving store KPIs goals and Drive Results by tracking sales performance, setting goals with the team, and celebrating wins!
- Partner with leaders to monitor inventory levels, visual standards, and product availability throughout the day.
- Communicate openly and respectfully with the team.
Supervisor - Woodbury Commons in Devon employer: SKIMS
At SKIMS, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Supervisor at our Woodbury Commons location, you will not only lead a passionate team but also benefit from ongoing training and development opportunities that empower your career growth. With a strong focus on customer experience and operational excellence, you'll thrive in an environment that celebrates achievements and encourages personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Woodbury Commons in Devon
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with SKIMS' products and values. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or delivered excellent customer service. We want to hear those stories that show how you can drive results on the sales floor.
✨Tip Number 3
Be ready to demonstrate your coaching abilities. Prepare to discuss how you would support and develop your team members. Show us that you can create a positive and inclusive environment that aligns with our values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SKIMS family!
We think you need these skills to ace Supervisor - Woodbury Commons in Devon
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the SKIMS brand shine through in your application. We want to see how much you love our products and how you can bring that passion to the sales floor!
Highlight Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase any previous leadership experience. Share examples of how you've motivated others and created a positive environment in past roles.
Be Customer Obsessed:Demonstrate your customer service skills in your application. We’re looking for candidates who understand the importance of delivering personalised service and can model that for the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at SKIMS
✨Know the Brand Inside Out
Before your interview, dive deep into SKIMS' mission and values. Understand their product range and what sets them apart in the market. This knowledge will not only impress your interviewers but also help you articulate how your passion aligns with their brand.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, motivated others, or resolved conflicts. Be ready to discuss how you can inspire and coach Team Members to deliver exceptional customer experiences.
✨Emphasise Customer Obsession
Since the role requires a customer-obsessed mindset, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to delivering warm and personalised service, which is crucial for this position.
✨Prepare for Operational Excellence Questions
Expect questions about daily operations, cash management, and maintaining store cleanliness. Brush up on best practices in these areas and be ready to discuss how you would ensure operational excellence while leading your team. This shows you're not just a people person but also detail-oriented.
